+1 for this idea. (Can I do like +100?)
The flow for marking multiple conversations as spam in the Inbox view was bad, but in the new Helpdesk Workspace, it’s even worse since there’s now an extra checkbox you need to select when marking a message as spam.
I would prefer to have an action to Mark as Spam when selecting multiple (simlar to Merge or Edit actions. Even just an action to Mark as Spam from the ticket/conversation view in one-click without needing to click on the 3 dot-menu, select Mark as Spam, Check the box to acknowledge it will delete the conversation, then click Mark as Spam would be helpful.