# Bot Chat Display Wait time

**URL:** <https://community.hubspot.com/t/bot-chat-display-wait-time/113468>\
**Category:** HubSpot Ideas\
**Tags:** chatflows\
**Created:** [August 1, 2024, 12:10pm UTC](https://community.hubspot.com/t/bot-chat-display-wait-time/113468 "2024-08-01T12:10:39Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![APhan](https://avatars.discourse-cdn.com/v4/letter/a/46a35a/32.png) [@APhan](https://community.hubspot.com/u/APhan)\
**Post date:** [August 1, 2024, 12:10pm UTC](https://community.hubspot.com/t/bot-chat-display-wait-time/113468/1 "2024-08-01T12:10:39Z")

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Bot Chat has an option to connect with agents, but it doesn’t have an option to show the Wait Time message. This is a major flaw and would like to see this added in the near future.

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**Author:** ![JGrantz](https://avatars.discourse-cdn.com/v4/letter/j/41988e/32.png) [@JGrantz](https://community.hubspot.com/u/JGrantz)\
**Post date:** [February 20, 2026, 2:43pm UTC](https://community.hubspot.com/t/bot-chat-display-wait-time/113468/2 "2026-02-20T14:43:26Z")

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Agreeing to this.  
The bot can tell the customers they are being transferred along with displaying a message saying there may be a waiting time, but there is no clear evidence the customer can see on their end to confirm they are in a queue.