# Booking link getting an error

**URL:** <https://community.hubspot.com/t/booking-link-getting-an-error/87927>\
**Category:** Sales Hub Tools\
**Tags:** sales\
**Created:** [August 21, 2023, 1:53pm UTC](https://community.hubspot.com/t/booking-link-getting-an-error/87927 "2023-08-21T13:53:07Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![EAboukoube](https://avatars.discourse-cdn.com/v4/letter/e/67e7ee/32.png) [@EAboukoube](https://community.hubspot.com/u/EAboukoube)\
**Post date:** [August 21, 2023, 1:53pm UTC](https://community.hubspot.com/t/booking-link-getting-an-error/87927/1 "2023-08-21T13:53:07Z")

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Hello,

My booking link keeps throwing an error message:

 ![Screenshot 2023-08-21 at 9.52.10 AM.png](https://d2qpr2jzcazej7.cloudfront.net/original/3X/1/3/13d194fb639b2e0f5c33025e1db0a5a5021e3754.png)

Why is this happening?

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<div class="post-metadata">

**Author:** ![CarliWilken](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/carliwilken/32/53890_2.png) [@CarliWilken](https://community.hubspot.com/u/CarliWilken)\
**Post date:** [August 21, 2023, 2:38pm UTC](https://community.hubspot.com/t/booking-link-getting-an-error/87927/2 "2023-08-21T14:38:18Z")

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Hi, this usually happens when your calendar is disconnedted from HubSpot. Have you connected your Outlook/Gmail or other calendar to your booking link?

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<div class="post-metadata">

**Author:** ![EAboukoube](https://avatars.discourse-cdn.com/v4/letter/e/67e7ee/32.png) [@EAboukoube](https://community.hubspot.com/u/EAboukoube)\
**Post date:** [August 21, 2023, 2:40pm UTC](https://community.hubspot.com/t/booking-link-getting-an-error/87927/3 "2023-08-21T14:40:29Z")

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Yes I have! I keep connecting it multiple times and it still gives me an  
error message

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<div class="post-metadata">

**Author:** ![CarliWilken](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/carliwilken/32/53890_2.png) [@CarliWilken](https://community.hubspot.com/u/CarliWilken)\
**Post date:** [August 21, 2023, 3:07pm UTC](https://community.hubspot.com/t/booking-link-getting-an-error/87927/4 "2023-08-21T15:07:28Z")

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Hmmm, and is your HubSpot email extension showing that it is active in your email as well?  
You might want to also try clearing your cache before retesting the booking link if you have not done so already?