# Blurry Images

**URL:** <https://community.hubspot.com/t/blurry-images/118925>\
**Category:** Knowledge Base Tool\
**Tags:** professional\
**Created:** [October 22, 2024, 3:52pm UTC](https://community.hubspot.com/t/blurry-images/118925 "2024-10-22T15:52:59Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![BBory1](https://avatars.discourse-cdn.com/v4/letter/b/fbc32d/32.png) [@BBory1](https://community.hubspot.com/u/BBory1)\
**Post date:** [October 22, 2024, 3:52pm UTC](https://community.hubspot.com/t/blurry-images/118925/1 "2024-10-22T15:52:59Z")

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Is anyone else having issues with Blurry Images in the new Knowledge Base?

 ![Screenshot 2024-10-22 at 11.51.37 AM.jpg](https://d2qpr2jzcazej7.cloudfront.net/original/3X/e/d/eda32aa9eac094fd85a5b5daf69aa6d7176cb4a8.jpeg)

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**Author:** ![kennedyp](https://avatars.discourse-cdn.com/v4/letter/k/49beb7/32.png) [@kennedyp](https://community.hubspot.com/u/kennedyp)\
**Post date:** [October 22, 2024, 8:18pm UTC](https://community.hubspot.com/t/blurry-images/118925/2 "2024-10-22T20:18:19Z")

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Hi @BBory1! Welcome to the Community-- happy to have you here 😊

Is this an image you uploaded to your Knowledge Base or a screenshot you took of your live Knowledge Base page? I do not see any issues with the quality of images or live pages on my Knowledge Base. Do you have a live link to that page where we can test the clarity in a separate environment?

Any additional context you can provide about the instances you see blurry images will be super helpful!

Best,  
Kennedy

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**Author:** ![Gaurav\_Aggarwal](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/gaurav_aggarwal/32/26578_2.png) [@Gaurav\_Aggarwal](https://community.hubspot.com/u/Gaurav_Aggarwal)\
**Post date:** [October 23, 2024, 11:14am UTC](https://community.hubspot.com/t/blurry-images/118925/3 "2024-10-23T11:14:52Z")

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Hey @BBory1

If you are experiencing issues with blurry images in the new Knowledge Base, follow these steps mentioned in this video to resolve the issue: [Nextiny | Inbound Marketing & Sales Blog | Sarasota, Florida](https://blog.nextinymarketing.com/soapbox-weekly-hacks-how-to-remove-image-blur-hubspot)

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**Author:** ![BBory1](https://avatars.discourse-cdn.com/v4/letter/b/fbc32d/32.png) [@BBory1](https://community.hubspot.com/u/BBory1)\
**Post date:** [November 1, 2024, 9:14pm UTC](https://community.hubspot.com/t/blurry-images/118925/4 "2024-11-01T21:14:00Z")

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Where exaclty do I go to add this code from the Knowledge Base? I can’t find where I would add this code.  
Thanks!