Blinks if there is an image when composing an email

Service Hub Tickets & Conversations
1

Delas > Activities > When composing an email
Include a business card by attaching an image to the body of the memo Whenever text is entered, an error occurs in the touch distance of the screen Please check if it is a configuration problem.

2

Hi @RichardSong,

Thanks for reaching out to the Community!

I wanted to ask some clarifying questions about this issue you are running into:

1) Are you able to reproduce this error on a different browser? If yes, which browsers are you experiencing this issue on?

2) Are you seeing this same behavior in Incognito Mode?

3) Does this behavior continue when disable your extensions?

Thank you!

Best,

Kristen

3

1) Occurs in Chrome, Safari, and Edge

2) The same happens in incognito mode

3) Even if I disable it, the same happens

4

Hi @RichardSong,

Thanks for these details!

I would recommend connecting with HubSpot Technical Support, as Support is included in your subscription and they will be able to provide real-time assistance for this matter, where you are able to share screenshots and further information about this. When you contact them, I would recommend including these details and a video recording of the behavior so they can look into this.

Thank you,
Kristen