Currently, if a HubSpot partner with the Sales Professional license uses the Messages and Chat features on their website, they only receive notifications and alerts when the Messages tab is open in their browser.
There should be a way to receive alerts regardless of whether or not the Messages tab is open. Basically, a browser extension for Messages. Even if there were a HubSpot computer and mobile app specifically for the Sales Pro Tools, or even just Messages. This would help people who want to be able to respond immediately to questions, especially if their browser isn’t open. Almost like Slack.