Yes! Still paying for Olark Chat here - when I’d love to use HubSpot’s platform. Having an additional chat software only slows down the site and is not good. But we can’t afford to miss chats.
With Olark with connect via Adium and Adium has great noises to let us know when someone is there - hard to miss. They also allow us to see all the people who are on the site - so we could reach out to them if we wanted to. Would really be great if HubSpot would step up their chat platform (soon). 
Thanks again!
Jason in Costa Rica