Best way to Update Salesforce Campaign Status in a Campaign using a Workflow

[CParsonsME]

Hello Hubspot Community,

We have an issue where we have users filling out a form to register for a webinar, but with the current completion actions availible it simply adds it on as Responded. In Salesforce we would like to updated this to registered instead.

I am looking for the best way to edit a Salesoforce Campaign Member Status in Hubspot using workflows or some other method to do so.
I was wondering if anyone had any advice on how to achieve this.

Thank you,

[Ben_M]

A few things are going on here. First, does responded mean anything to you in Salesforce for the webinar? If the answer is no, then that should not be your default status. So if your default status is changed to Registered, the Hubspot Form action should set to the default status automatically. If you need to set to a custom status (ie: the default is not relevant to this form submit), then you can use a workflow to assign a custom status to anyone who has taken particular actions.

[DanSPT]

You can use workflows to set a status and use if/then statements to say if they registered to give them status x, if they attended, give them status y.

Within workflows, there is a dedicated function for Salesforce Campaigns.

[CParsonsME]

Thank you Dan, that’s what I was looking for.

Much appreciated.

~Carlton