Best way to create a list of contacts with bad email address

Smart CRM & Sales Hub CRM
1

Hi,

I am wondering if any of you have figured out a correct way to get a list of bad emails? I am using a dynamic list with the clause :

  • At least one associated Activity has

  • Email send status is any of Bounced

    Unfortunately this list includes many good email that had a soft bounce (tempoary). In many case, the contact log shows a bounce followed by a click on a document in the email. So obviously these are not contact with a bad email even though their is a bounced activity associated with the contact. Any good suggestions?

2

Hi @BJulien

You can try creating a dynamic list with the clause “Email Hard Bounce Reason”. From there, you can select one or multiple reasons. For “bad emails” I recommend selecting Unknown User. Mixing up a combination of one or multiple reasons may give you the data you are looking for.

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I hope this helps. If it does, please mark it as a solution to help the rest of the community.
Thank you.
-Will

3

Thank you Will.

I think your sugesstion helped me find most of the bad emails. I used a filtered list instead with the follwoing criteria: