Hi Frank,
thanks a lot for your feedback! It’s good to see how this is done at your company! It’s a loittle difficult to apply this to our (or usual) lifecycle stages. We have
- onboarding
- product usage
- upselling (buy more features)
- heavy user / retention
and I’m not sure how your model is applicable to this, because lifecyclle stages are following one after the other .
Maybe there are some other best practices.
Thanks a lot!
Best,
Maria