# Bad Request when using a MS Bookings URL

**URL:** <https://community.hubspot.com/t/bad-request-when-using-a-ms-bookings-url/116659>\
**Category:** APIs & Integrations\
**Tags:** email\
**Created:** [September 19, 2024, 11:49am UTC](https://community.hubspot.com/t/bad-request-when-using-a-ms-bookings-url/116659 "2024-09-19T11:49:29Z")\
**Posts on this page:** 3\
**Page:** 1

<div class="post-metadata">

**Author:** ![gosteveb](https://avatars.discourse-cdn.com/v4/letter/g/b5e925/32.png) [@gosteveb](https://community.hubspot.com/u/gosteveb)\
**Post date:** [September 19, 2024, 11:49am UTC](https://community.hubspot.com/t/bad-request-when-using-a-ms-bookings-url/116659/1 "2024-09-19T11:49:29Z")

</div>

Hi, I’m using a button on an email and linking the press of the button to a URL that will allow someone to book a 20min meeting via MS Bookings. THE URL works natively but when the button is clicked from the newsletter I get “bad request”.

Any ideas? Thanks in advance.

---

<div class="post-metadata">

**Author:** ![Jaycee\_Lewis](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/jaycee_lewis/32/61352_2.png) [@Jaycee\_Lewis](https://community.hubspot.com/u/Jaycee_Lewis)\
**Post date:** [September 20, 2024, 3:21pm UTC](https://community.hubspot.com/t/bad-request-when-using-a-ms-bookings-url/116659/2 "2024-09-20T15:21:47Z")

</div>

Hey, @gosteveb 👋 Welcome to our community. I have a few questions to help give your community more information.

- What email platform are you using to send the newsletter?
- Is the button link a plain URL, or is it being encoded in any way?
- Does the issue happen across all email clients (e.g., Gmail, Outlook) or just specific ones?
- Have you tried inspecting the network requests or error logs when the “bad request” appears?

These details could help the community better understand the issue. Thanks! — Jaycee

---

<div class="post-metadata">

**Author:** ![gosteveb](https://avatars.discourse-cdn.com/v4/letter/g/b5e925/32.png) [@gosteveb](https://community.hubspot.com/u/gosteveb)\
**Post date:** [September 25, 2024, 3:54pm UTC](https://community.hubspot.com/t/bad-request-when-using-a-ms-bookings-url/116659/3 "2024-09-25T15:54:35Z")

</div>

Hi Jaycee…

- What email platform are you using to send the newsletter?
  - MS Outlook

- Is the button link a plain URL, or is it being encoded in any way?
  - Not that I know of… I’ve just copied the link supplied in MS Bookings

- Does the issue happen across all email clients (e.g., Gmail, Outlook) or just specific ones?
  - All clients

- Have you tried inspecting the network requests or error logs when the “bad request” appears?
  - No

Be great to get this fixed - in meantime I’m using your shared meetings but would like to integrate with Teams if possible.