# Average Response time reporting

**URL:** <https://community.hubspot.com/t/average-response-time-reporting/109598>\
**Category:** 💬 RevOps Discussions\
**Tags:** revops\
**Created:** [June 18, 2024, 4:18pm UTC](https://community.hubspot.com/t/average-response-time-reporting/109598 "2024-06-18T16:18:15Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![MWhite61](https://avatars.discourse-cdn.com/v4/letter/m/b5e925/32.png) [@MWhite61](https://community.hubspot.com/u/MWhite61)\
**Post date:** [June 18, 2024, 4:18pm UTC](https://community.hubspot.com/t/average-response-time-reporting/109598/1 "2024-06-18T16:18:15Z")

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When I check the average response time on Monday for a specific date range it will give me as an exampole an average response time of 2.0 hours. But if I check it a day later it shows and avergae reponse time of 6 hours for the exact same time frame. Do you know what would cause this kind of change within a 24 hour period?

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**Author:** ![jnix284](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/jnix284/32/29_2.png) [@jnix284](https://community.hubspot.com/u/jnix284)\
**Post date:** [June 18, 2024, 5:46pm UTC](https://community.hubspot.com/t/average-response-time-reporting/109598/2 "2024-06-18T17:46:45Z")

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@MWhite61 can you share the criteria and filters you’re using for the report? is it a single object report or a custom report? The more details and screenshots you can share, the better I can help diagnose what’s happening.