# Availability toggle should be available from all views

**URL:** <https://community.hubspot.com/t/availability-toggle-should-be-available-from-all-views/159432>\
**Category:** HubSpot Ideas\
**Tags:** global-navigation\
**Created:** [September 21, 2026, 3:13pm UTC](https://community.hubspot.com/t/availability-toggle-should-be-available-from-all-views/159432 "2026-09-21T15:13:19Z")\
**Posts on this page:** 1\
**Page:** 1

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**Author:** ![rhysp](https://avatars.discourse-cdn.com/v4/letter/r/d78d45/32.png) [@rhysp](https://community.hubspot.com/u/rhysp)\
**Post date:** [September 21, 2026, 3:13pm UTC](https://community.hubspot.com/t/availability-toggle-should-be-available-from-all-views/159432/1 "2026-09-21T15:13:19Z")

</div>

**Problem:**  
The availability control is visible across [Inbox](https://app-ap1.hubspot.com/live-messages/442280394) and Help Desk, but changing status isn’t consistently available from every view. That’s confusing because the same pull-down appears globally in the top right corner of the screen.

**Why it matters:**  
Users expect availability to be a global control. If it’s shown on every view, they should be able to update status from every view without leaving what they’re working on.

**Requested change:**  
Allow users to change their own availability from the same status pull-down anywhere it appears in HubSpot.

**Business impact:**  
Fewer clicks, less context switching, and fewer missed status updates for service teams.