Hello!
It’d be nice if HubSpot could have an autoresponse capability so that when customers e-mailed us, they could have an idea of when we’d respond instead of sending multiple e-mails frantically hoping to grab our attention and filling up our support inbox.
Is this in the works, and if so, when can we begin to use it?
Hi @alexembr
I’ve not heard a feature like this mentioned, so I don’t think we can expect anything to be released soon.
However, if you have Service Hub Professional and the Marketing Hub, you can create a ticket based workflow that sends a marketing email out to the contact.
Hope this helps.
Hey @Phil_Vallender
Wondering if there has been an update here in past few years! My team is looking to add autoresponces to every ticket sent in