# Automation Issue

**URL:** <https://community.hubspot.com/t/automation-issue/137728>\
**Category:** Productivity Tools\
**Tags:** marketing\
**Created:** [August 9, 2025, 11:40am UTC](https://community.hubspot.com/t/automation-issue/137728 "2025-08-09T11:40:18Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![HRevived](https://avatars.discourse-cdn.com/v4/letter/h/919ad9/32.png) [@HRevived](https://community.hubspot.com/u/HRevived)\
**Post date:** [August 9, 2025, 11:40am UTC](https://community.hubspot.com/t/automation-issue/137728/1 "2025-08-09T11:40:18Z")

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Hello everyone,

I just signed up for hubspot and i have an automation question. I have created the workflow and they are published. However, the system will not allow me to assign contacts to it. I recently started the trial version that allows you to use this feature is that the reason why I can actually execute the automated workflows?

Thanks.

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**Author:** ![karstenkoehler](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/karstenkoehler/32/68554_2.png) [@karstenkoehler](https://community.hubspot.com/u/karstenkoehler)\
**Post date:** [August 9, 2025, 12:31pm UTC](https://community.hubspot.com/t/automation-issue/137728/2 "2025-08-09T12:31:36Z")

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Hi @HRevived,

Could you share more context / a screenshot if your workflow?

In general, here’s how you can manually enroll contact’s in workflows: [Manually enroll records in workflows](https://knowledge.hubspot.com/workflows/manually-enroll-objects-into-workflows)

Alternatively, define enrollment criteria: [Set your workflow enrollment triggers](https://knowledge.hubspot.com/workflows/set-your-workflow-enrollment-triggers)

Best regards

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**Author:** ![chighsmith](https://avatars.discourse-cdn.com/v4/letter/c/77aa72/32.png) [@chighsmith](https://community.hubspot.com/u/chighsmith)\
**Post date:** [August 11, 2025, 2:57pm UTC](https://community.hubspot.com/t/automation-issue/137728/3 "2025-08-11T14:57:02Z")

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Hi @karstenkoehler,  
Thank you for sharing your insights!  
Cassie, Community Manager

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**Author:** ![HRevived](https://avatars.discourse-cdn.com/v4/letter/h/919ad9/32.png) [@HRevived](https://community.hubspot.com/u/HRevived)\
**Post date:** [August 12, 2025, 12:09pm UTC](https://community.hubspot.com/t/automation-issue/137728/4 "2025-08-12T12:09:22Z")

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thanks it was because i added a trail subscription and it does not allow me to send emails while in trial.
