I would agree that this could be due to a delay in updates.
Just to provide some diversity here, it’s also possible to automate renewals via deals using apps.
There are 2-3 on the market, and one of them is CloneNer, which we built. This app has a simple ‘if this, then that’ rule (automation) that clones deals.
Also, this video from Kyle Jepson HubSpot Evangelist tells more..
thanks