Hi team!
When in rich text module, we have the option to insert hyperlink to “One of your pages”.
However, if we were to change the page’s URL later on, these links will not update automatically. This results in unnecessary redirects, especially when a customer changes their domains.
It would be great if we can have these links update automatically instead.
Thank you!
We migrated from a different platform to Hubspot, which gave me the opportunity to build the knowledge base without it being connected to the domain so that we could launch a completely new design once it was completed. All of my articles were cross-linked using this feature and then we went Live, I had to update every single link in every article I had.
I was lucky that I only had 100 articles. But every one of them had a link. As I continue to grow my KB, I am also worried about changing domains and having to go through this again. Launch has not been easy. I feel like it has been one disappointment after another with how Hubspot actually functions.