Automatically tracking email to the right deal of contact

Smart CRM & Sales Hub CRM
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5

Hi Karsten,

thanks for your reply. I’m aware that I can associated an outgoing email with a deal, but the reply is then associated with multiple deals which causes a mess and significantly decreases my productivity, because I have to manually fix the associations.

I used to use Dynamics Sales. With that you could assign manually in- and outgoing email with the regarding feature to deals/opportunities. Also the reply was still associated with only with the related deal.

It looks that HubSpot does not take any action anymore on the idea. I have raised a new one:

https://community.hubspot.com/t5/HubSpot-Ideas/Associate-incoming-email-only-with-the-related-deal/idi-p/806087/highlight/true

For association in the inbox I upvoted here:

https://community.hubspot.com/t5/HubSpot-Ideas/Add-Activity-Associations-Dropdown-to-Conversations/idi-p/711430/highlight/true