# Automatically Moving Contact after no changes made

**URL:** <https://community.hubspot.com/t/automatically-moving-contact-after-no-changes-made/75099>\
**Category:** CRM\
**Created:** [February 13, 2023, 5:54pm UTC](https://community.hubspot.com/t/automatically-moving-contact-after-no-changes-made/75099 "2023-02-13T17:54:06Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![Tucker1](https://avatars.discourse-cdn.com/v4/letter/t/9d8465/32.png) [@Tucker1](https://community.hubspot.com/u/Tucker1)\
**Post date:** [February 13, 2023, 5:54pm UTC](https://community.hubspot.com/t/automatically-moving-contact-after-no-changes-made/75099/1 "2023-02-13T17:54:06Z")

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Hello, all. I am wondering if there is a way to have a contace moved to a specific list or something if nothing has been done with that contact after a certain ammount of time.

For example, if I had assigned a contact to a sales person and they forgot to enroll them into a new sequence, I would want that contact added to a list after 40 days of nothing being done with them. Is there a solution to this problem?

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**Author:** ![karstenkoehler](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/karstenkoehler/32/68554_2.png) [@karstenkoehler](https://community.hubspot.com/u/karstenkoehler)\
**Post date:** [February 13, 2023, 6:58pm UTC](https://community.hubspot.com/t/automatically-moving-contact-after-no-changes-made/75099/2 "2023-02-13T18:58:22Z")

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Hi @Tucker1,

Yes, this type of automation is possible in Professional portals. For example, a contact-based workflow could look like this:

 ![karstenkoehler_1-1676314589669.png](https://d2qpr2jzcazej7.cloudfront.net/original/3X/6/3/6377f305aff153d1b53f1a512fcdfa5f1d8df2f8.png)

Without a Professional subscription, you could also approach this a bit differently. By creating a list where _Contact owner_ is known and _Last contacted_ is unknown OR more than 40 days ago, you would have a similar overview of contacts.

Let me know if you have any follow-up questions!

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**Author:** ![Tucker1](https://avatars.discourse-cdn.com/v4/letter/t/9d8465/32.png) [@Tucker1](https://community.hubspot.com/u/Tucker1)\
**Post date:** [February 13, 2023, 10:34pm UTC](https://community.hubspot.com/t/automatically-moving-contact-after-no-changes-made/75099/3 "2023-02-13T22:34:04Z")

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Thank you, Karsten. However, when I preview the list of contacts that would fit into this workflow, it still shows me contacts who are currently in a sequence. I would want to have contacts who have not been in a sequence for over 40 days. Below is what I currently have inputed. I was experimenting with adding “Now in sequence” is “False”. But this did not solve my issue, as I am still having contacts come up in my preview whom are currently enrolled into a sequence..

 ![](https://d2qpr2jzcazej7.cloudfront.net/original/3X/a/a/aa5be49cdb6fc630f2586b0f97731300f549a238.png)

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<div class="post-metadata">

**Author:** ![Tucker1](https://avatars.discourse-cdn.com/v4/letter/t/9d8465/32.png) [@Tucker1](https://community.hubspot.com/u/Tucker1)\
**Post date:** [February 13, 2023, 10:39pm UTC](https://community.hubspot.com/t/automatically-moving-contact-after-no-changes-made/75099/4 "2023-02-13T22:39:30Z")

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![](https://d2qpr2jzcazej7.cloudfront.net/original/3X/8/2/821b28d845b8df9b810afa9c46593ca69406a4df.png)Still not able to get it to work with the verbage flipped either.

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<div class="post-metadata">

**Author:** ![Tucker1](https://avatars.discourse-cdn.com/v4/letter/t/9d8465/32.png) [@Tucker1](https://community.hubspot.com/u/Tucker1)\
**Post date:** [February 13, 2023, 11:02pm UTC](https://community.hubspot.com/t/automatically-moving-contact-after-no-changes-made/75099/5 "2023-02-13T23:02:33Z")

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I now see that the contacts being shown were the ones whom meet my “Trigger Criteria”. Therefore, if I create the workflow as shown in the second picture I posted above, this should work for me.

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**Author:** ![karstenkoehler](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/karstenkoehler/32/68554_2.png) [@karstenkoehler](https://community.hubspot.com/u/karstenkoehler)\
**Post date:** [February 14, 2023, 5:30am UTC](https://community.hubspot.com/t/automatically-moving-contact-after-no-changes-made/75099/6 "2023-02-14T05:30:20Z")

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Hi @Tucker1,

It is normal and fine that contacts are being enrolled who are currently in a sequence. It doesn’t matter, the if/then branch will later sort these contacts out (in the left branch). You can of course exclude them from the beginning by adding a filter for “_Now in sequence_ is equal to False” in the **enrollment** criteria but it doesn’t change the outcome of the workflow.

You should **not** add a filter for “_Now in sequence_ is equal to True” to the if/then branch however. A contact might have long completed a sequence within those 40 days and would still go into your list if you have this filter criterion in the branch. As I understood you, you would not want that contact to go into the list.

Best regards!
