I totally agree that this is needed. We get sometimes an order twice from a customer. We also get separate tickets from customers using outlook and replying, because the subject has RE: or FW: in the beginning and it is nightmare.
I totally agree that this is needed. We get sometimes an order twice from a customer. We also get separate tickets from customers using outlook and replying, because the subject has RE: or FW: in the beginning and it is nightmare.