Automatically create a ticket when replying to an old email thread

Hi @JoseGLS,

Thank you for reaching out to the Community!

I wanted to tag in a couple of subject matter experts to see of they can think of a workaround:

Hi @danmoyle, @franksteiner79, @HFisher7, do you have any tips for @JoseGLS? Thank you!

Cheers
Mia, Community Team