# Automatically Assign Conversations - Email consistency

**URL:** <https://community.hubspot.com/t/automatically-assign-conversations-email-consistency/62731>\
**Category:** HubSpot Ideas\
**Tags:** conversations-inbox\
**Created:** [August 10, 2022, 2:52pm UTC](https://community.hubspot.com/t/automatically-assign-conversations-email-consistency/62731 "2022-08-10T14:52:36Z")\
**Posts on this page:** 1\
**Showing post:** 1

<div class="post-metadata">

**Author:** ![HLaing](https://avatars.discourse-cdn.com/v4/letter/h/b4bc9f/32.png) [@HLaing](https://community.hubspot.com/u/HLaing)\
**Post date:** [August 10, 2022, 2:52pm UTC](https://community.hubspot.com/t/automatically-assign-conversations-email-consistency/62731/1 "2022-08-10T14:52:36Z")

</div>

I recently started to utilize automatic assigning for my internal support team, and while the chats allow us to assign based off of availability, the emails don’t. This function would be very helpful to be able to ensure that emails are not being missed while assigned to away users! Or, as I’ve seen in another feature request - allowing conversation owners to be unassigned through a workflow based off of agent availability. That would be the most helpful.

---

_[View the full topic](https://community.hubspot.com/t/automatically-assign-conversations-email-consistency/62731)._