# Automatic reply to whatsapp messages **URL:** \ **Category:** HubSpot Ideas\ **Tags:** workflows\ **Created:** [November 29, 2022, 8:44am UTC](https://community.hubspot.com/t/automatic-reply-to-whatsapp-messages/70135 "2022-11-29T08:44:28Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![CD001](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/cd001/32/31851_2.png) [@CD001](https://community.hubspot.com/u/CD001)\ **Post date:** [November 29, 2022, 8:44am UTC](https://community.hubspot.com/t/automatic-reply-to-whatsapp-messages/70135/1 "2022-11-29T08:44:28Z")
A new option has been added to add business whatsapp to Hubspot. A nice option. Unfortunately, it is not possible to send an automatic reply when someone sends us a message. Most companies reply something like, "thanks for your message. We will reply to you as soon as possible’. Maybe someone has already come up with a workaround but we haven’t managed it yet. ---
**Author:** ![BSong](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/bsong/32/82945_2.png) [@BSong](https://community.hubspot.com/u/BSong)\ **Post date:** [December 21, 2022, 4:40am UTC](https://community.hubspot.com/t/automatic-reply-to-whatsapp-messages/70135/2 "2022-12-21T04:40:30Z")
Agreed! If we could have an Out-Of-Office message similar to how Chats has an ‘Away’ or ‘Outside working hours’ message that would help a lot! ---
**Author:** ![ANavarro](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/anavarro/32/5125_2.png) [@ANavarro](https://community.hubspot.com/u/ANavarro)\ **Post date:** [January 10, 2023, 4:26pm UTC](https://community.hubspot.com/t/automatic-reply-to-whatsapp-messages/70135/3 "2023-01-10T16:26:21Z")
It is absolutely necessary. And that the response (chosen button) could be registered as a response from a given contact property. It would also be interesting to be able to talk from the Contact Activity and not only from the Inbox. ---
**Author:** ![FelipeRojasE](https://avatars.discourse-cdn.com/v4/letter/f/e19b73/32.png) [@FelipeRojasE](https://community.hubspot.com/u/FelipeRojasE)\ **Post date:** [January 26, 2023, 1:11pm UTC](https://community.hubspot.com/t/automatic-reply-to-whatsapp-messages/70135/4 "2023-01-26T13:11:13Z")
When you connect the Whatsapp channel, you loose the option to access to the app, and with that you also loose essential features like “auto reply” messages (ex: “out of office”). Hubspot could build this feature so when someone write a whatsapp message outside business hours, it send an automatic message to the user. ---
**Author:** ![MOverend](https://avatars.discourse-cdn.com/v4/letter/m/ba8739/32.png) [@MOverend](https://community.hubspot.com/u/MOverend)\ **Post date:** [January 19, 2024, 12:07pm UTC](https://community.hubspot.com/t/automatic-reply-to-whatsapp-messages/70135/5 "2024-01-19T12:07:05Z")
This is a great idea. It’s currently a big downgrade moving away from the WhatsApp native app to Hubspot from this point of view ---
**Author:** ![Asif](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/asif/32/635_2.png) [@Asif](https://community.hubspot.com/u/Asif)\ **Post date:** [April 16, 2024, 9:45am UTC](https://community.hubspot.com/t/automatic-reply-to-whatsapp-messages/70135/6 "2024-04-16T09:45:00Z")
Much needed feature - ability to be able to set auto responces to whatsapp messages from prospects ---
**Author:** ![NiloofarK](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/niloofark/32/13973_2.png) [@NiloofarK](https://community.hubspot.com/u/NiloofarK)\ **Post date:** [August 21, 2024, 11:36am UTC](https://community.hubspot.com/t/automatic-reply-to-whatsapp-messages/70135/7 "2024-08-21T11:36:13Z")
@Asif @FelipeRojasE @MOverend Have you already found an alternative that allows these and creating more advanced automation (branching out depending on customer answers)? ---
**Author:** ![Alejandrocw](https://avatars.discourse-cdn.com/v4/letter/a/e9a140/32.png) [@Alejandrocw](https://community.hubspot.com/u/Alejandrocw)\ **Post date:** [October 9, 2024, 9:53pm UTC](https://community.hubspot.com/t/automatic-reply-to-whatsapp-messages/70135/8 "2024-10-09T21:53:31Z")
Totally agree, it’s a very important option, as otherwise, conversations simply go unanswered. ---
**Author:** ![JBurgues](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/jburgues/32/76793_2.png) [@JBurgues](https://community.hubspot.com/u/JBurgues)\ **Post date:** [February 9, 2023, 8:30am UTC](https://community.hubspot.com/t/automatic-reply-to-whatsapp-messages/70135/9 "2023-02-09T08:30:42Z")
Agreed! It is absolutely necessary. ---
**Author:** ![CD001](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/cd001/32/31851_2.png) [@CD001](https://community.hubspot.com/u/CD001)\ **Post date:** [February 21, 2023, 12:20pm UTC](https://community.hubspot.com/t/automatic-reply-to-whatsapp-messages/70135/10 "2023-02-21T12:20:06Z")
Hubspot, what are you going to do with this? ---
**Author:** ![StanGommans](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/stangommans/32/64494_2.png) [@StanGommans](https://community.hubspot.com/u/StanGommans)\ **Post date:** [February 21, 2023, 5:08pm UTC](https://community.hubspot.com/t/automatic-reply-to-whatsapp-messages/70135/11 "2023-02-21T17:08:19Z")
Would be a great idea. If someone finds a workaround within the current workflows, please let me know! ---
**Author:** ![Jurgen\_LKP](https://avatars.discourse-cdn.com/v4/letter/j/7993a0/32.png) [@Jurgen\_LKP](https://community.hubspot.com/u/Jurgen_LKP)\ **Post date:** [February 22, 2023, 8:34am UTC](https://community.hubspot.com/t/automatic-reply-to-whatsapp-messages/70135/12 "2023-02-22T08:34:46Z")
I also totally agree. Without such a feature, the tool is not optimal for perfect communication ---
**Author:** ![telekommando](https://avatars.discourse-cdn.com/v4/letter/t/df788c/32.png) [@telekommando](https://community.hubspot.com/u/telekommando)\ **Post date:** [March 22, 2023, 5:35pm UTC](https://community.hubspot.com/t/automatic-reply-to-whatsapp-messages/70135/13 "2023-03-22T17:35:32Z")
Yes, I need that feature too! ---
**Author:** ![JanJordaan](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/janjordaan/32/99426_2.png) [@JanJordaan](https://community.hubspot.com/u/JanJordaan)\ **Post date:** [April 4, 2023, 7:15am UTC](https://community.hubspot.com/t/automatic-reply-to-whatsapp-messages/70135/14 "2023-04-04T07:15:09Z")
The current version is very limited and I’m looking at better options until Hubspots gives it more attention. Do you want to know what we all really want? Integrate it with a large language model like GPT4 and allow us to train it with our products, blogs and knowledgebase. That would be an amazing tool. Then you can replace the very limited functionality of Chatflow and messenger as well. ---
**Author:** ![beavitulli](https://avatars.discourse-cdn.com/v4/letter/b/e0b2c6/32.png) [@beavitulli](https://community.hubspot.com/u/beavitulli)\ **Post date:** [April 18, 2023, 10:26am UTC](https://community.hubspot.com/t/automatic-reply-to-whatsapp-messages/70135/15 "2023-04-18T10:26:27Z")
Without this improvement, the current Whatsapp Integration is almost useless. ---
**Author:** ![MRamon1](https://avatars.discourse-cdn.com/v4/letter/m/9e8a1a/32.png) [@MRamon1](https://community.hubspot.com/u/MRamon1)\ **Post date:** [April 27, 2023, 11:12am UTC](https://community.hubspot.com/t/automatic-reply-to-whatsapp-messages/70135/16 "2023-04-27T11:12:30Z")
waiting for it… 🤔 ---
**Author:** ![Ayifam](https://avatars.discourse-cdn.com/v4/letter/a/9d8465/32.png) [@Ayifam](https://community.hubspot.com/u/Ayifam)\ **Post date:** [May 22, 2023, 2:05am UTC](https://community.hubspot.com/t/automatic-reply-to-whatsapp-messages/70135/17 "2023-05-22T02:05:36Z")
it is a very important feature especially if we don’t support 24 hours to clients. Looking forward to it ---
**Author:** ![Gilempert](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/gilempert/32/23364_2.png) [@Gilempert](https://community.hubspot.com/u/Gilempert)\ **Post date:** [May 25, 2023, 9:57am UTC](https://community.hubspot.com/t/automatic-reply-to-whatsapp-messages/70135/18 "2023-05-25T09:57:19Z")
We need this soooo bad! ---
**Author:** ![CMontero4](https://avatars.discourse-cdn.com/v4/letter/c/d26b3c/32.png) [@CMontero4](https://community.hubspot.com/u/CMontero4)\ **Post date:** [May 29, 2023, 3:23pm UTC](https://community.hubspot.com/t/automatic-reply-to-whatsapp-messages/70135/19 "2023-05-29T15:23:34Z")
Agreed! It is absolutely necessary. ---
**Author:** ![JvanderKamp](https://avatars.discourse-cdn.com/v4/letter/j/97f17d/32.png) [@JvanderKamp](https://community.hubspot.com/u/JvanderKamp)\ **Post date:** [June 8, 2023, 9:37am UTC](https://community.hubspot.com/t/automatic-reply-to-whatsapp-messages/70135/20 "2023-06-08T09:37:56Z")
Please integrate the suggested feature. It’s essential to using Whatsapp within Hubspot. [Next page](https://community.hubspot.com/t/automatic-reply-to-whatsapp-messages/70135.md?page=2)