@Dylan wrote:
we have renewed our focus to improving our calling specific functionality. We do not have a concrete timeline or details that we’re comfortable committing to yet. However, I am moving this idea to the “in planning” stage to better reflect our commitment to this improvement, as we currently are researching and prioritizing the work required to validate proper formatting for numbers stored in the CRM.
Seriously @Dylan ?
It’s not a tough ask. Really really simple solution. Takes half a manday to implement. Much less, if you see HubSpot Community - International telephone number input - HubSpot Community I am willing to bet that the implementation takes less time than the “researching and prioritizing” that you are claiming to be engaged in.
Remember, done is better than perfect. If you deliver a solution that fixes the issue for 90% of the customers, that’s pretty good - don’t go into the rabbithole of 100%, i.e. things like…well, IP addresses are not 100% reliable for all locations…blah blah.