# Automatic Contacts

**URL:** <https://community.hubspot.com/t/automatic-contacts/20325>\
**Category:** CRM\
**Tags:** contacts\
**Created:** [April 23, 2020, 4:55pm UTC](https://community.hubspot.com/t/automatic-contacts/20325 "2020-04-23T16:55:19Z")\
**Posts on this page:** 5\
**Page:** 1

<div class="post-metadata">

**Author:** ![Lchandler86](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/lchandler86/32/102437_2.png) [@Lchandler86](https://community.hubspot.com/u/Lchandler86)\
**Post date:** [April 23, 2020, 4:55pm UTC](https://community.hubspot.com/t/automatic-contacts/20325/1 "2020-04-23T16:55:19Z")

</div>

Hi Everyone,

I am just wondering if there is any way of disabeling contacts from being automatically added to my contacts/companies when they send me an email or if I send out an email?

If there is no way around this, could someone sugest a ‘work around’?

Thanks in advance,

Luke

---

<div class="post-metadata">

**Author:** ![willsmith](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/willsmith/32/24674_2.png) [@willsmith](https://community.hubspot.com/u/willsmith)\
**Post date:** [April 23, 2020, 8:28pm UTC](https://community.hubspot.com/t/automatic-contacts/20325/2 "2020-04-23T20:28:27Z")

</div>

Hi @Lchandler86

Outgoing emails:

If you send an email from HubSpot, it is automatically logged and tracked.

If you have connected your Outlook email - click the **Sales Tools** integration “sprocket” then click **Add in Settings \>**  **Log and track settings**. Adjust the settings by switching these settings to off (the default setting is ON). Here, you can also define the emails that you would like to never be logged - this will help with the incoming emails that you would prefer not to log.

 ![Inbox.png](https://d2qpr2jzcazej7.cloudfront.net/original/3X/d/f/dfc58bd572eb1446c8ace3b75228d70d7702c5a2.png)

If you have connected your Gmail, the process is similar.

 ![Inbox __1__ -_cheermusiccentral_gmail_com_-_Gmail.png](https://d2qpr2jzcazej7.cloudfront.net/original/3X/9/8/987a0881eed1ea18a641698c4190aa105374fbc1.png)

Incoming emails:

You may also define the incoming emails you would not like to be logged in HubSpot by clicking the **Settings** menu within HubSpot (the gear in the upper right side of the main navigation).  
Go to **Settings \> Integrations \> Email Integrations**. Then click the third tab **Log and Track**. Scroll to **Never Log** and add the domains and email addresses you would like to have blocked. Most organizations block their internal email domains first.

 ![Settings.png](https://d2qpr2jzcazej7.cloudfront.net/original/3X/b/5/b514cb21cad944976b9dc7ea6d252f5587c59816.png)

This should help you define which emails will create contacts within HubSpot.

I hope this helps.

-Will

---

<div class="post-metadata">

**Author:** ![dataworksdan](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/dataworksdan/32/73373_2.png) [@dataworksdan](https://community.hubspot.com/u/dataworksdan)\
**Post date:** [May 4, 2020, 8:29pm UTC](https://community.hubspot.com/t/automatic-contacts/20325/3 "2020-05-04T20:29:36Z")

</div>

I have a follow-up question to clarify.

I want to log email exchanges and have emails in my linked Gmail account connected to my Contacts, BUT I don’t want HubSpot to create a new contact automatically for every email received. Is it possible to separate those two automated functions?

---

<div class="post-metadata">

**Author:** ![willsmith](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/willsmith/32/24674_2.png) [@willsmith](https://community.hubspot.com/u/willsmith)\
**Post date:** [May 5, 2020, 5:20pm UTC](https://community.hubspot.com/t/automatic-contacts/20325/4 "2020-05-05T17:20:51Z")

</div>

Hi @dataworksdan

I am not aware of this function in HubSpot. This thread may help:  
[https://community.hubspot.com/t5/Gmail-Sales-Extension/Prevent-Logging-of-All-Emails/td-p/212148](https://community.hubspot.com/t5/Gmail-Sales-Extension/Prevent-Logging-of-All-Emails/td-p/212148)

Mentioned in the thread is an integration called “Threads” - [this article may help](https://threads.cloud/how-to-stop-contacts-being-added-automatically-in-hubspot/).  
This integration can be found on the [HubSpot App Marketplace.](https://ecosystem.hubspot.com/marketplace/apps/marketing/data-management/threads)

Keep in mind, I have never used this integration, however, it seems to be what you’re looking for.

---

<div class="post-metadata">

**Author:** ![dataworksdan](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/dataworksdan/32/73373_2.png) [@dataworksdan](https://community.hubspot.com/u/dataworksdan)\
**Post date:** [May 5, 2020, 6:10pm UTC](https://community.hubspot.com/t/automatic-contacts/20325/5 "2020-05-05T18:10:58Z")

</div>

Thank you @willsmith . I’ll look into it and share here if I find it helpful.