# Automatic cc- ticket reply

**URL:** <https://community.hubspot.com/t/automatic-cc-ticket-reply/164857>\
**Category:** Tickets & Conversations\
**Tags:** conversations-inbox\
**Created:** [November 14, 2026, 12:03am UTC](https://community.hubspot.com/t/automatic-cc-ticket-reply/164857 "2026-11-14T00:03:52Z")\
**Posts on this page:** 1\
**Page:** 1

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**Author:** ![AJo](https://avatars.discourse-cdn.com/v4/letter/a/dfb087/32.png) [@AJo](https://community.hubspot.com/u/AJo)\
**Post date:** [November 14, 2026, 12:03am UTC](https://community.hubspot.com/t/automatic-cc-ticket-reply/164857/1 "2026-11-14T00:03:52Z")

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Is there a way to automatically include the email address of whoever is the ticket owner in the replies, in all replies to a ticket? That way the ticket owner can see whatever is being said by the submitter in their own email instead of having to always log into HubSpot to view responses?