I am really losing the will to live with Hubspot.
CRM etc is supposed to save time, make business more efficient and to stop us humans making mistakes etc but I keep coming across little issues like this which could be disastrous for a company. If a big quote is sent out and a member of staff forgets to add VAT, it could have serious financial consequences for us.
A quick fix could be so easily implemented.
Just add a default % tax column for each product item. It would then be up to us how we set this.
At a later time, you could give us the option of setting the tax per country.
In UK we would charge 20% to all UK customers and 0% to others (I know it is slightly more complicated than that but we can adjust as and when we need to)
This issue is open in numerous places and has been for years. Please sort this, I’m close to quitting Hubspot.