We use Anrok as our sales tax management software, which has an integration with Stripe. This works well for us as we currently use the legacy Stripe integration with our Hubspot quotes - so we generate quotes in Hubspot, include payment links to Stripe, and then sales tax gets automatically handled by Anrok. With the legacy Stripe integration being sunset in November and no support available yet for sales tax in Commerce Hub, we’re left with a very large gap in our business operating procedures. Please consider leaving the legacy Stripe integration available until there’s a solution for sales tax.
Hello @jperro ,
I hope you are able to make headway on automatically applying taxes on line items in invoices based on the receipient’s postal code, this would be a big hurdle to get HubSpot invoices into the big leagues and solve for the customer.
I currently have a client that is extremely unhappy with having to manage updating tax information in the system as well as manually apply it each to their invoices especially when they are moving away from a system that did this to HubSpot.
Their goal was to simplify the management of invoices but as they discovered this feature’s limitations, you can imagine their disappointment. I hope to see Commerce Hub evolving more rapidly and release this and other highly requested new features soon!
Keep up the good work and thank you:-)
Hello! I’m back with an exciting update -- today, we launched our private beta for automated sales tax on invoices. As this is our first release, please note there are a few limitiations:
- Automated tax is only available to customers in the US & Canada (future country support tentatively in 2025)
- Automated tax is availble to customers using our Stripe Payment Processing edit: and as of December 10th, available to HubSpot Payments
- Automated tax is only available on Invoices currently (We are currently targeting Q1 to integrate automated tax into our remaining tools including Quotes, Payment Links, and Subscriptions)
If you’re interested in enrolling in the private beta, please check out the product update in your account to request access. Thanks!
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@jperro wrote:
Automated tax is availble to customers using our Stripe Payment Processing (we’ll be adding support for HubSpot payments next month in December)
Where are we on this, do we have automatic sales tax with hubspot payments yet?
@ecola I apologize for not updating my prior comment earlier, but yes we did expand to HubSpot payments in December. If you’d like access to the beta, you can request access under Product Updates in your HubSpot account or you can send me an email at jperro@hubspot.com - thanks!
We are deep in the weeds trying to export tax data from HS Invoices to Stripe. We use Stripe Tax for tax calculations in WooCommerce and would love to be able to use Stripe Tax to drive tax calcs in HS INvoices too. Or, at least, get HS tax data into Stripe so Quickbooks can read it.
Any updates would be appreciated.
@jperro have there been any updates about getting this onto quotes?
@emileecrocker we are getting very close to having support for automated sales tax on quotes, payment links, and subscriptions. I’m hoping to share a new update next month where we’ll have this ready for you to evaluate in the beta!
@Nathanhobbs we are thinking about expanding our offering to support more customers globally, for the UK specifically please make sure you vote up this idea.
Any update here?! Manuallya dding our own tax rates and calculating for every single quote / invoice / US municipality is insanely cumbersom.
@ShelbyJoy yes, I do have an update! Apologies for not coming back to this thread sooner, but we have updated access in our current private beta to now support quotes, payment links, and subscriptions for automated sales tax in the US & Canada.
If you haven’t yet, please request access to the automated sales tax private beta by following this link and clicking ‘Request beta’.
Would like the beta
Hello all!
An important update for those that have been patiently following this idea. Last week, we moved automated sales tax into public beta since we now support all tools (Quotes, Payment Links, Subscriptions, and Invoices) and have improved our overall capabilities. We’re continuing to take feedback and enhance this new solution, so please continue to share your experience!
If you haven’t yet, you can join the public beta from within your account (and please note that if you haven’t yet, you’ll need to set up online payments before you’ll be able to activate automated sales tax).
Curious how line item for shipping gets added once Sales Tax is turned on. When turning on Sales tax, Quotes eliminates the line item additions to Quotes?
Obviously Shipping is non-taxable.
@NShort good question on shipping! We do have a path for this, but you’re correct to say that you cannot use the one-time fee adjustment because we currently do not support tax categories on those. Instead, to add a shipping line we recommend:
- Creating a product (or adding a custom line item) with the name Shipping and assigning it the ‘Shipping’ tax category. We will validate that there is only one product included with the ‘Shipping’ tax category.
- Additionally, note that at least one additional product or line item must be added
Then, on creation, tax will be assessed for all items and the shipping charge. There are actually a number of states where the shipping fee may be taxable.
Thank you for rolling out Line Item taxing in Public Beta! I think developers sometimes forget, or do not know, how complicated US sales tax structure can be. It is relatively straight forward for tangible items. Sales tax is most accurately calculated at the street address level (of your “ship-to”).
Our company has sales tax nexus in 18 states, not so difficult. We use AVALARA to process and report our sales tax collected.
We use HubSpot Payments to collect monies.
Our complexity comes with our offerings. We not only sell tangibles, but we also sell, warranties, service plans, software. These have a slew of taxation rules based on the specific non inventory TAX CATEGORY (Hubspot does a good job of providing these) and a company like AVALARA looks at the STATE+ ITEM TAX CATEGORY + $$ + Specific Street Address to calculate sales tax. What you often see is states may not charge sales tax on a Software Service or Warranty Subscription, but the City, County, Municipality or Township will charge tax on that item.
I cannot find an integration to export our HubSpot Payment collected sales tax information into AVALARA. As more companes provide things other than widgets, this is an issue. Do we use Zapier, as we have had to do with so many of our integrations?
Matt
Hey @jperro
How/when/if will it be possible to add tax rate on Payment links based on the contact’s country?
We sell our video training platform (https://uqualio.com) globally and the tax rules are simple (with the exception of US sales tax). If the contact is based in Denmark we charge 25% VAT. If the contact is in the rest of the World we do not add anything.
A very simple rule for tax.
Will this ever be possible in HubSpot?
Is there a workaround so I can get my tax charged to my customer without having to either give my Danish customers 20% discount or add 25% to my global customers?
This is great that you have enables the beta, but how will the tax information calculated and collected from HubSpot pass back to my tax tool? My client uses Avalara for taxes and Infor Visual for their ERP. We need connections that accurately map data rather than manually moving data between systems.
@incitrio You may be in luck. While the HubSpot’s only way (until now) to have automated sales tax calculation has been through Stripe/TaxJar, my company just built an integration that connects HubSpot to Avalara so companies can leverage AvaTax for the tax calculation. The app is in the HubSpot Marketplace and is called ‘Sales Tax powered by AvaTax’.
In your case, your client could have both HubSpot and Infor connected to AvaTax. Other folks I’ve seen using similar setups are usually sending the Quote out of HubSpot and then finalizing the transaction out of the ERP. But either way, with both HubSpot and Infor connected, they could select which system commits the information to Avalara.
Just a word of warning on Avalara. In our experience their support is
terrible.
@CBN we aim to expand support for our automated sales tax offering to more countries later this year / early 2026 (currently we only support US & Canada sales tax). Once in place, you’ll be able to register for collecting VAT in Denmark and we’ll be able to automate that 25% tax as well as handle reverse charge with VAT ID validation. While I can’t offer a more specific timeline just yet, it is on our roadmap -- stay tuned!