If you first use the LinkedIn Sales Navigator integration, you need to confirm the matching LinkedIn Profile in Contacts. For my organisation, the LinkedIn Profile is more of the unique identifier than an email address, since the latter changes quite often. This is why I created a custom field to capture manually the LinkedIn Profile URL.
If you do a mass migration coming from another CRM tool or upgrade from Starter to Professional, like I did, it is necessary to go through each Contact and manually confirm the matching LinkedIn Profile.
My request is to offer sort of an automation, i.e. I want HubSpot to lookup in my custom field and use this URL as a match to the LinkedIn Profile.
Thanks for supporting my idea and vote!
Hi there,
I appreciate your suggestion for an automation feature in HubSpot. Using the LinkedIn Profile URL as a unique identifier makes sense, especially considering the dynamic nature of email addresses. Automating the matching process by leveraging the custom field would be a valuable enhancement, saving time during mass migrations and upgrades. I fully support your idea and have voted for it. Let’s hope for its implementation!
Best regards,
David
YES! we also keep the LinkedIn Profile URL on our contacts and it is nothing short of infuriating when I can click the link to the contact’s profile from my left sidebar and yet the integration is unable to find the contact to match it on the right. DRASTICALLY reduces the ROI of this integration and therefore making Sales Navigator usable on top of the CRM.