I have created a workflow with unpublished emails. After reviewing, updating, and publishing the attached emails, I do not see the chosen workflow on some of the email details page. I have tried unpublishing and republishing with the same issue.
I have refreshed, closed out of HubSpot and have the same issue - any help would be great - I need this workflow to launch Monday July 15.
Hi @COldham3,
Have you turned on the workflow? The fact that this reference is not shown does not mean that the workflow won’t execute as designed. It might be a small bug in the user interface, yes, but your workflow should run as expected. I would not be concerned about this.
If after turning on the workflow this reference is still not shown, I’d recommend reaching out to HubSpot support directly.
Best regards!