# Automate or sync live chat agent availability

**URL:** <https://community.hubspot.com/t/automate-or-sync-live-chat-agent-availability/39131>\
**Category:** HubSpot Ideas\
**Tags:** chatflows\
**Created:** [June 17, 2021, 9:06pm UTC](https://community.hubspot.com/t/automate-or-sync-live-chat-agent-availability/39131 "2021-06-17T21:06:18Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![anthonym](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/anthonym/32/33328_2.png) [@anthonym](https://community.hubspot.com/u/anthonym)\
**Post date:** [June 17, 2021, 9:06pm UTC](https://community.hubspot.com/t/automate-or-sync-live-chat-agent-availability/39131/1 "2021-06-17T21:06:18Z")

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There should be a way to automatically update availability for live chat agents using integrations such as calendars, slack or Zapier. It’s rather cumbersome to manage my availability separately here as well as in other apps, since I’m often in and out of meetings and other commitments

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**Author:** ![id\_daniel](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/id_daniel/32/29892_2.png) [@id\_daniel](https://community.hubspot.com/u/id_daniel)\
**Post date:** [June 30, 2021, 3:27am UTC](https://community.hubspot.com/t/automate-or-sync-live-chat-agent-availability/39131/2 "2021-06-30T03:27:31Z")

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Yes, this is a problem for us. We have a small team who are often unavailable due to meetings / other commitments. Ideally we could set availability to be be linked to our (already synced) calendars. Team is generally forgetting to switch back on.

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**Author:** ![JHuffman1](https://avatars.discourse-cdn.com/v4/letter/j/e36b37/32.png) [@JHuffman1](https://community.hubspot.com/u/JHuffman1)\
**Post date:** [August 11, 2022, 10:09pm UTC](https://community.hubspot.com/t/automate-or-sync-live-chat-agent-availability/39131/3 "2022-08-11T22:09:05Z")

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I honestly can’t believe this hasn’t been requested more. Syncing chat flow availability to Outlook or Teams would be a HUGE help for small businesses.

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**Author:** ![lindahouben](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/lindahouben/32/82677_2.png) [@lindahouben](https://community.hubspot.com/u/lindahouben)\
**Post date:** [July 31, 2023, 1:13pm UTC](https://community.hubspot.com/t/automate-or-sync-live-chat-agent-availability/39131/4 "2023-07-31T13:13:59Z")

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Would be a much needed feature to implement. It’s not possible to respond when having a meeting