Auto Rotate, ability to mark user as on vacation or sick to remove/skip them in workflow

HubSpot Ideas
33

+1 on this. Same problem. Would also add:

  1. Need ability for sales reps to turn on/off their ability to accept new leads or link it to a calendar that can be managed. And we should get all the reporting goodies from this such as when they are “on” or “off.”
  2. Need ability to load balance leads. Round-robin may not always be the right thing if we’re looking to get to customers quickly.