# Auto name fill

**URL:** <https://community.hubspot.com/t/auto-name-fill/91956>\
**Category:** Sales Email\
**Tags:** professional, starter\
**Created:** [October 17, 2023, 9:46am UTC](https://community.hubspot.com/t/auto-name-fill/91956 "2023-10-17T09:46:57Z")\
**Posts on this page:** 16\
**Page:** 1

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**Author:** ![VSchwidrowski](https://avatars.discourse-cdn.com/v4/letter/v/a5b964/32.png) [@VSchwidrowski](https://community.hubspot.com/u/VSchwidrowski)\
**Post date:** [October 17, 2023, 9:46am UTC](https://community.hubspot.com/t/auto-name-fill/91956/1 "2023-10-17T09:46:57Z")

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Hello!

I would like to send out a generic sales email to all my ‘never before contacted’ contacts.

I know I need to create an email template, and then apply the filters to whom to send that email.

Is there a way for Hubspot to Auto to fill the contact’s name to that generic email so they are personally addressed?

Thank you for your help!

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**Author:** ![karstenkoehler](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/karstenkoehler/32/68554_2.png) [@karstenkoehler](https://community.hubspot.com/u/karstenkoehler)\
**Post date:** [October 17, 2023, 9:49am UTC](https://community.hubspot.com/t/auto-name-fill/91956/2 "2023-10-17T09:49:53Z")

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Hi @VSchwidrowski,

Yes, this can be done with personalization tokens: [Use personalization tokens](https://knowledge.hubspot.com/website-pages/personalize-your-content#add-personalization-to-your-content)

Let me know if you have any follow-up questions!

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<div class="post-metadata">

**Author:** ![VSchwidrowski](https://avatars.discourse-cdn.com/v4/letter/v/a5b964/32.png) [@VSchwidrowski](https://community.hubspot.com/u/VSchwidrowski)\
**Post date:** [October 17, 2023, 12:16pm UTC](https://community.hubspot.com/t/auto-name-fill/91956/3 "2023-10-17T12:16:32Z")

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Ok! Thanks so much for your answer.

Just a follow-up question;

I have many contacts saved under the name: General due to only finding general email and no specific contacts.

This means I will send 2 generic emails, one with a vague hello and the other addressed to a specific person.

Does sending the email to all the ‘generals’ work in the same way, that I can put in a filter to send it to any never before contacted emails with the name general?

Thank you 🙂

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<div class="post-metadata">

**Author:** ![karstenkoehler](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/karstenkoehler/32/68554_2.png) [@karstenkoehler](https://community.hubspot.com/u/karstenkoehler)\
**Post date:** [October 17, 2023, 12:18pm UTC](https://community.hubspot.com/t/auto-name-fill/91956/4 "2023-10-17T12:18:31Z")

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Hi @VSchwidrowski,

I’d recommend clearing “General” from the first and last name fields (it’s misleading as it’s a non-information). Once deleted, you can specify a default value for your personalization: [Create default values for personalization tokens](https://knowledge.hubspot.com/email/how-do-i-create-default-values-for-my-personalization-tokens)

Best regards!

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<div class="post-metadata">

**Author:** ![VSchwidrowski](https://avatars.discourse-cdn.com/v4/letter/v/a5b964/32.png) [@VSchwidrowski](https://community.hubspot.com/u/VSchwidrowski)\
**Post date:** [October 18, 2023, 12:38pm UTC](https://community.hubspot.com/t/auto-name-fill/91956/5 "2023-10-18T12:38:21Z")

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Hi @karstenkoehler

Thanks for your reply, the problem is I have about 300 companies with contacts named general, and changing them individually will take a very long time. Is there a way of doing this all at once and if not can you think of any other way I might be able to solve my initial problem?

Thank you!

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<div class="post-metadata">

**Author:** ![karstenkoehler](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/karstenkoehler/32/68554_2.png) [@karstenkoehler](https://community.hubspot.com/u/karstenkoehler)\
**Post date:** [October 18, 2023, 12:42pm UTC](https://community.hubspot.com/t/auto-name-fill/91956/6 "2023-10-18T12:42:35Z")

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Hi @VSchwidrowski, yes you can filter for these names and bulk update them: [Bulk edit records](https://knowledge.hubspot.com/crm-setup/how-can-i-bulk-edit-contacts-companies-deals-or-tasks)

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<div class="post-metadata">

**Author:** ![VSchwidrowski](https://avatars.discourse-cdn.com/v4/letter/v/a5b964/32.png) [@VSchwidrowski](https://community.hubspot.com/u/VSchwidrowski)\
**Post date:** [October 19, 2023, 7:52am UTC](https://community.hubspot.com/t/auto-name-fill/91956/7 "2023-10-19T07:52:44Z")

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Hi @karstenkoehler  
Ok, the only thing I don’t understand is what to change the general names to? Am I correct in thinking that to have a contact saved it also needs to have a name?

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<div class="post-metadata">

**Author:** ![karstenkoehler](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/karstenkoehler/32/68554_2.png) [@karstenkoehler](https://community.hubspot.com/u/karstenkoehler)\
**Post date:** [October 19, 2023, 7:53am UTC](https://community.hubspot.com/t/auto-name-fill/91956/8 "2023-10-19T07:53:55Z")

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Hi @VSchwidrowski,

No, the field can be blank. You would save it to an empty value.

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<div class="post-metadata">

**Author:** ![VSchwidrowski](https://avatars.discourse-cdn.com/v4/letter/v/a5b964/32.png) [@VSchwidrowski](https://community.hubspot.com/u/VSchwidrowski)\
**Post date:** [October 19, 2023, 8:51am UTC](https://community.hubspot.com/t/auto-name-fill/91956/9 "2023-10-19T08:51:54Z")

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Hello again @karstenkoehler Please disregard my previous message. Upon attempting to bulk edit general names, I have bulk-selected the correct contacts, when I go on edit, however, I am only able to edit the company name. There is no option for contact name or first name etc

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<div class="post-metadata">

**Author:** ![VSchwidrowski](https://avatars.discourse-cdn.com/v4/letter/v/a5b964/32.png) [@VSchwidrowski](https://community.hubspot.com/u/VSchwidrowski)\
**Post date:** [October 19, 2023, 8:30am UTC](https://community.hubspot.com/t/auto-name-fill/91956/10 "2023-10-19T08:30:53Z")

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Hello again @karstenkoehler Please disregard my previous message. Upon attempting to bulk edit general names, I have bulk-selected the correct contacts, when I go on edit, however, I am only able to edit the company name. There is no option for contact name or first name etc

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<div class="post-metadata">

**Author:** ![karstenkoehler](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/karstenkoehler/32/68554_2.png) [@karstenkoehler](https://community.hubspot.com/u/karstenkoehler)\
**Post date:** [October 19, 2023, 9:11am UTC](https://community.hubspot.com/t/auto-name-fill/91956/11 "2023-10-19T09:11:23Z")

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Hi @VSchwidrowski,

Can you please confirm which object you’re editing - contact or company?

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<div class="post-metadata">

**Author:** ![VSchwidrowski](https://avatars.discourse-cdn.com/v4/letter/v/a5b964/32.png) [@VSchwidrowski](https://community.hubspot.com/u/VSchwidrowski)\
**Post date:** [October 19, 2023, 9:59am UTC](https://community.hubspot.com/t/auto-name-fill/91956/12 "2023-10-19T09:59:33Z")

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hi @karstenkoehler I am editing contacts. All contacts labeled general.

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<div class="post-metadata">

**Author:** ![karstenkoehler](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/karstenkoehler/32/68554_2.png) [@karstenkoehler](https://community.hubspot.com/u/karstenkoehler)\
**Post date:** [October 19, 2023, 11:10am UTC](https://community.hubspot.com/t/auto-name-fill/91956/13 "2023-10-19T11:10:23Z")

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Hi @VSchwidrowski,

You’re right, the _First name_ property is not available for bulk editing, I had missed that.

Do you have access to workflows?

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<div class="post-metadata">

**Author:** ![VSchwidrowski](https://avatars.discourse-cdn.com/v4/letter/v/a5b964/32.png) [@VSchwidrowski](https://community.hubspot.com/u/VSchwidrowski)\
**Post date:** [October 19, 2023, 11:41am UTC](https://community.hubspot.com/t/auto-name-fill/91956/14 "2023-10-19T11:41:25Z")

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Hi @karstenkoehler  
Yes I have access, currently we have no workflows setup though

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<div class="post-metadata">

**Author:** ![karstenkoehler](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/karstenkoehler/32/68554_2.png) [@karstenkoehler](https://community.hubspot.com/u/karstenkoehler)\
**Post date:** [October 19, 2023, 11:49am UTC](https://community.hubspot.com/t/auto-name-fill/91956/15 "2023-10-19T11:49:30Z")

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Hi @VSchwidrowski,

This would be a simple workflow then to clear the “General” from the first name field. (Adjust the enrollment trigger if it’s last name instead.)

 ![karstenkoehler_0-1697716161949.png](https://d2qpr2jzcazej7.cloudfront.net/original/2X/5/56037be14d1bd204bc151d60727f1c2940bdc388.png)

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<div class="post-metadata">

**Author:** ![VSchwidrowski](https://avatars.discourse-cdn.com/v4/letter/v/a5b964/32.png) [@VSchwidrowski](https://community.hubspot.com/u/VSchwidrowski)\
**Post date:** [October 19, 2023, 1:23pm UTC](https://community.hubspot.com/t/auto-name-fill/91956/16 "2023-10-19T13:23:15Z")

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Hello @karstenkoehler

Yes, this worked!

Great thanks for your time and patience, thank you!
