# Auto-generated invoices are generated in browser language?!

**URL:** <https://community.hubspot.com/t/auto-generated-invoices-are-generated-in-browser-language/149063>\
**Category:** Commerce Tools\
**Tags:** payments-links\
**Created:** [May 6, 2026, 11:50am UTC](https://community.hubspot.com/t/auto-generated-invoices-are-generated-in-browser-language/149063 "2026-05-06T11:50:31Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![BDekker3](https://avatars.discourse-cdn.com/v4/letter/b/8e7dd6/32.png) [@BDekker3](https://community.hubspot.com/u/BDekker3)\
**Post date:** [May 6, 2026, 11:50am UTC](https://community.hubspot.com/t/auto-generated-invoices-are-generated-in-browser-language/149063/1 "2026-05-06T11:50:31Z")

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Hi everyone. I am struggling with the following, hoping you may have a solution: our client uses Payment Links for selling certifications. These payment links auto-generate invoices, which the client will download and send to their accounting software. So far so good.

We now realised that some of these invoices, when downloaded by the client from HubSpot, are in a different language (for example, in Dutch), while the client portal is fully set up in English.

So I checked with HubSpot Support and they told me that the language for auto-generated invoice documents is based on the browser language of the buyer, not based on the language settings of the client’s HS portal. This sounds absolutely crazy to me, so I clarified 3 times with them if it is really true that we have zero influence on the language of auto-generated invoices - answer remained “yes, that’s true”

This is a huge blocker for a client that sells their products internationally.

One person has his browser in Spanish, so the invoice is generated in Spanish. The other person in English, so the invoice is in English. The third person in Turkish,….well, you get my point.

From an accounting point of view, this is a nightmare to process.

In fact, this may in one blow make Payment Links completely useless for clients like this.

Anyone else has experience with this?

Just to confirm: we are talking about auto-generated invoices from Payment Links, not manual invoices from quotes or deals (those are by default in English and never change language).

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**Author:** ![chighsmith](https://avatars.discourse-cdn.com/v4/letter/c/77aa72/32.png) [@chighsmith](https://community.hubspot.com/u/chighsmith)\
**Post date:** [May 6, 2026, 4:02pm UTC](https://community.hubspot.com/t/auto-generated-invoices-are-generated-in-browser-language/149063/2 "2026-05-06T16:02:07Z")

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Hi @BDekker3 👋  
Tagging some folks who may have run into this or have insights: [@Alex\_Elborn](https://community.hubspot.com/t5/user/viewprofilepage/user-id/73663) @danmoyle, @GeorgeBThomas, and @JenBergren. Have any of you experienced this? Do any of you have any ideas on this one?  
Thank you in advance!  
Cassie, Community Manager

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**Author:** ![BDekker3](https://avatars.discourse-cdn.com/v4/letter/b/8e7dd6/32.png) [@BDekker3](https://community.hubspot.com/u/BDekker3)\
**Post date:** [May 7, 2026, 10:03am UTC](https://community.hubspot.com/t/auto-generated-invoices-are-generated-in-browser-language/149063/3 "2026-05-07T10:03:19Z")

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Thanks @chighsmith I appreciate that.

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**Author:** ![danmoyle](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/danmoyle/32/91166_2.png) [@danmoyle](https://community.hubspot.com/u/danmoyle)\
**Post date:** [June 3, 2026, 11:58am UTC](https://community.hubspot.com/t/auto-generated-invoices-are-generated-in-browser-language/149063/4 "2026-06-03T11:58:44Z")

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Hey there @BDekker3 - and thanks for the tag @chighsmith. Thanks for the patience - I was out of office for a time. I have not personally run into this issue yet, but it seems like a frustrating situation to say the least. And from a little research, confirming what Support told you, it seems that yes, this is a HubSpot build. Which feels like a limitation that you can’t override it for accounting. If there was a way to manage the invoice preset/default invoice settings and force the output language for payment-link-created invoices, that would be ideal. Until then, it sounds like a limitation for your client unfortunately.
