It would be good if it was possible to set-up a property to auto-fill based on another property.
Use case example:
Product field in a ticket is a dropdown which we have loaded all our product names in as options.
If we could set up a Product Code field that auto-fills based on the option selected in the Product dropdown, it would reduce human error when entering the product codes, making filtering and reporting much easier.
Hi @EDean7,
This would be an amazing feature, I know we see this a lot when people need context from contact/deal/company records on their ticket record. +1
I also just wanted to mention that Insycle could help with this. With Insycle, you could use filters and automatically update a field. So for example, someone selects “Product 1” and you update the correct field with the correct product code. Then, you can automate this by injecting it into HubSpot Workflows, so that this process happens immediately after a ticket is created and before it is assigned to someone your team.