# Auto-detect 'away' feature for chat

**URL:** <https://community.hubspot.com/t/auto-detect-away-feature-for-chat/3383>\
**Category:** HubSpot Ideas\
**Tags:** conversations-inbox\
**Created:** [September 20, 2017, 3:24pm UTC](https://community.hubspot.com/t/auto-detect-away-feature-for-chat/3383 "2017-09-20T15:24:37Z")\
**Posts on this page:** 1\
**Showing post:** 65

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**Author:** ![LSamara](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/lsamara/32/29368_2.png) [@LSamara](https://community.hubspot.com/u/LSamara)\
**Post date:** [July 19, 2021, 2:50pm UTC](https://community.hubspot.com/t/auto-detect-away-feature-for-chat/3383/65 "2021-07-19T14:50:02Z")

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Really, this function is essential in a service.

we’re having a lot of problems with that too.

Contacts waiting in the queue that will only be answered the next day.

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_[View the full topic](https://community.hubspot.com/t/auto-detect-away-feature-for-chat/3383)._