# Auto-detect 'away' feature for chat **URL:** \ **Category:** HubSpot Ideas\ **Tags:** conversations-inbox\ **Created:** [September 20, 2017, 3:24pm UTC](https://community.hubspot.com/t/auto-detect-away-feature-for-chat/3383 "2017-09-20T15:24:37Z")\ **Posts on this page:** 1\ **Showing post:** 1
**Author:** ![MikeHuggins](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/mikehuggins/32/30597_2.png) [@MikeHuggins](https://community.hubspot.com/u/MikeHuggins)\ **Post date:** [September 20, 2017, 3:24pm UTC](https://community.hubspot.com/t/auto-detect-away-feature-for-chat/3383/1 "2017-09-20T15:24:37Z")
The messages feature is tough to manage in a busy office. I’m the only key contact for online chat. And I have various other duties. I’m often ‘popping up’ from my computer and forgetting to turn off chat. This is causing constant frustration to those seeking quick answers. I know that other like propgams have an ‘auto-away’ type feature that detects when your computer is dormant for 2 - 3 minutes. If so it will automatically indicate that you are away and defaults to an email response. Of course it would be great for the feature to detect when you are back ‘in-use’ and switch back to live chat. This would be a great feature to add. --- _[View the full topic](https://community.hubspot.com/t/auto-detect-away-feature-for-chat/3383)._