Auto-convert currency of product price in abandoned cart email?

We have our Hubspot’s default currency set to GBP. All our product line items use this currency in our abandoned basket email. These line items are pulled from our ecommerce platform (Drupal).

How can I automatically show a converted amount in either USD or EUR for customers who abandon their baskets from those relevant regions?

Hi @wlee168,

Thanks for reaching out!

It is currently not possible to automatically convert line items’ currencies in HubSpot. That is a great suggestion though! :slightly_smiling_face: It might be worth checking with your developer to see if there is a way to auto-update currencies in Drupal with custom coding though!

I would suggest upvoting this related idea and adding your use case in the thread.

Our product team, who monitors the forum regularly, can read your specific use case and understand why this would be a useful functionality or change. It also helps other customers facing the same issue to advocate for its implementation on your behalf by upvoting on the thread as well.

Thank you,

Kristen