# Authorization failed **URL:** \ **Category:** Marketplace Apps\ **Tags:** third-party-apps\ **Created:** [January 16, 2025, 10:06am UTC](https://community.hubspot.com/t/authorization-failed/124080 "2025-01-16T10:06:43Z")\ **Posts on this page:** 7\ **Page:** 1
**Author:** ![EKarabulut](https://avatars.discourse-cdn.com/v4/letter/e/b4bc9f/32.png) [@EKarabulut](https://community.hubspot.com/u/EKarabulut)\ **Post date:** [January 16, 2025, 10:06am UTC](https://community.hubspot.com/t/authorization-failed/124080/1 "2025-01-16T10:06:43Z")
Couldn’t complete the connection Authorization failed because the provided scopes are insufficient. Please contact the app developer. I cannot add any scope. I keep getting this error. App ID:3254235 Details: [hubspot-developers-5l5jqm.com](http://hubspot-developers-5l5jqm.com) 144570928 ---
**Author:** ![kennedyp](https://avatars.discourse-cdn.com/v4/letter/k/49beb7/32.png) [@kennedyp](https://community.hubspot.com/u/kennedyp)\ **Post date:** [January 16, 2025, 4:15pm UTC](https://community.hubspot.com/t/authorization-failed/124080/2 "2025-01-16T16:15:35Z")
Hi @EKarabulut! Welcome to the Community-- happy to have you here 😊 Could you provide some additional details about the app you are trying to install? Additionally, any screenshots of the error would be useful in identifying the source. _Best,_ Kennedy ---
**Author:** ![EKarabulut](https://avatars.discourse-cdn.com/v4/letter/e/b4bc9f/32.png) [@EKarabulut](https://community.hubspot.com/u/EKarabulut)\ **Post date:** [January 20, 2025, 11:24am UTC](https://community.hubspot.com/t/authorization-failed/124080/3 "2025-01-20T11:24:10Z")
I added 3 screenshots and error messages in my previous post. Could you please give me suggestions for a solution? ---
**Author:** ![EKarabulut](https://avatars.discourse-cdn.com/v4/letter/e/b4bc9f/32.png) [@EKarabulut](https://community.hubspot.com/u/EKarabulut)\ **Post date:** [January 17, 2025, 11:21am UTC](https://community.hubspot.com/t/authorization-failed/124080/4 "2025-01-17T11:21:49Z")
We can only establish connection with our application when we select oauth as the scope. ![CleanShot 2025-01-17 at 14.13.28.png](https://d2qpr2jzcazej7.cloudfront.net/original/3X/b/1/b1fd8fdc9bd5ae85c4a1f0a5c2339901e7a7c732.png) But, When we add other scopes ![CleanShot 2025-01-17 at 14.16.57.png](https://d2qpr2jzcazej7.cloudfront.net/original/3X/2/8/283901d3a6018d1449c393a9e81c81f3ccf5a4f2.png) we get the following error, ![CleanShot 2025-01-17 at 14.14.02.png](https://d2qpr2jzcazej7.cloudfront.net/original/3X/e/a/ea46619a24e6897bb3be19b25280c3ab96dd83a0.png) ---
**Author:** ![EKarabulut](https://avatars.discourse-cdn.com/v4/letter/e/b4bc9f/32.png) [@EKarabulut](https://community.hubspot.com/u/EKarabulut)\ **Post date:** [January 20, 2025, 11:26am UTC](https://community.hubspot.com/t/authorization-failed/124080/5 "2025-01-20T11:26:13Z")
![CleanShot 2025-01-20 at 14.24.33@2x.jpg](https://d2qpr2jzcazej7.cloudfront.net/original/3X/7/4/74c8ad35fb04780a7e40108014f5080484d36ac1.jpeg) I added 3 screenshots and error messages in my previous post. Could you please give me suggestions for a solution? ---
**Author:** ![kennedyp](https://avatars.discourse-cdn.com/v4/letter/k/49beb7/32.png) [@kennedyp](https://community.hubspot.com/u/kennedyp)\ **Post date:** [January 30, 2025, 6:23pm UTC](https://community.hubspot.com/t/authorization-failed/124080/6 "2025-01-30T18:23:56Z")
Hi @EKarabulut! Thank you for those screenshots. In a similar post about the same error ([Authorization Failed because the install URL does not match the specified scopes](https://community.hubspot.com/t5/APIs-Integrations/Authorization-Failed-because-the-install-URL-does-not-match-the/m-p/1064316)), it is recommended first to verify the install URL. An insufficient scopes error happens when there is a mismatch of scopes in your application’s HubSpot install URL (OAuth). [This article by Paragon](https://www.useparagon.com/integration-error-solutions/hubspot-insufficient-scopes-were-provided) has more details on resolving these errors. > In your HubSpot [developer account](https://app.hubspot.com/developer? __hstc=153026918.118a2267877ebe755bea875a6d820ac3.1738261054010.1738261054010.1738261054010.1&__ hssc=153026918.1.1738261054010&__hsfp=4290046595), go to your application → **Basic info** → **Auth** → **Scopes**. Ensure only the scopes you selected for your HubSpot application are present in the install URL. _Best,_ Kennedy ---
**Author:** ![kennedyp](https://avatars.discourse-cdn.com/v4/letter/k/49beb7/32.png) [@kennedyp](https://community.hubspot.com/u/kennedyp)\ **Post date:** [January 30, 2025, 6:56pm UTC](https://community.hubspot.com/t/authorization-failed/124080/7 "2025-01-30T18:56:05Z")
Adding to this [@Jaycee\_Lewis](https://community.hubspot.com/t5/user/viewprofilepage/user-id/127074) suggests to work with a super admin to verify those scopes and potentially have a Super Admin complete the installation as it may be a user-based limitation