Attachments in outlook don't appear in Hubspot

Hello all!

Just found a bit of a problem when trying to send an email from outlook with some attachments.

The thing is that the email gets recorded in Hubspot without any problem but not the attachements, so I have to upload the attachments manually, which is not practical at all.

Any tips on how to solve it?

Thanks

Hi @ACantarero0,

This sounds like someone may have turned off attachment logging, could you double check? Turn off one-to-one email tracking or attachment logging

Best regards!

Hi,

I am experiencing the same problem, when I send an email to hubspot to show up in the activity section the attachment doesnt show up. The setting to allow email attachments is ticked.

Kmc