Attaching Offline contacts to a campaign

What are your thoughts on other platforms? I’m ready as well. I’ve been hanging in there with Hubspot for 9 years now but this is getting ridiculous. They roll out useless changes (without any notice) that no one wants and won’t act on the most basic. When I started with Hubspot, they were a category of one. I see many other options today. I would like feedback as my subscription renews in December and I’ll spend the last half of this year getting ready to change vendors.