# Attached video shows hat my sorting function is not working

**URL:** <https://community.hubspot.com/t/attached-video-shows-hat-my-sorting-function-is-not-working/134137>\
**Category:** CRM\
**Tags:** free\
**Created:** [June 8, 2025, 6:59pm UTC](https://community.hubspot.com/t/attached-video-shows-hat-my-sorting-function-is-not-working/134137 "2025-06-08T18:59:24Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![JRGies](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/jrgies/32/31851_2.png) [@JRGies](https://community.hubspot.com/u/JRGies)\
**Post date:** [June 8, 2025, 6:59pm UTC](https://community.hubspot.com/t/attached-video-shows-hat-my-sorting-function-is-not-working/134137/1 "2025-06-08T18:59:24Z")

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IN Free Hubspot\>Contacts I have just labeled the type for many contacts. Yet as ai do a sort “type” alpha ascending, it appears not to work. What might I do to fix?

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**Author:** ![JRGies](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/jrgies/32/31851_2.png) [@JRGies](https://community.hubspot.com/u/JRGies)\
**Post date:** [June 8, 2025, 7:56pm UTC](https://community.hubspot.com/t/attached-video-shows-hat-my-sorting-function-is-not-working/134137/2 "2025-06-08T19:56:09Z")

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Well It seems Youtube thinks this is harmful to the viewing public and has removed the video. Can I send you a loom video?

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**Author:** ![VPathania](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/vpathania/32/53210_2.png) [@VPathania](https://community.hubspot.com/u/VPathania)\
**Post date:** [June 9, 2025, 2:01pm UTC](https://community.hubspot.com/t/attached-video-shows-hat-my-sorting-function-is-not-working/134137/3 "2025-06-09T14:01:43Z")

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In the free version of HubSpot, sorting and viewing options are more limited compared to the paid plans. If the sorting by the “Type” property isn’t working as expected, here are a few things you can check:

**1. Property Type**  
First, make sure “Type” is set up as a dropdown or single-select property — not just plain text or number.  
You can check this by going to: **Settings \> Properties \> Contact Properties \> Type**

**2. Add It to Your Table View**  
Sometimes it’s just a matter of the column not being visible. Go to Contacts \> Actions \> Edit Columns and make sure “Type” is added to the table.

**3. Clean Up the Data**  
Sorting can get messy if:

- Some contacts have the “Type” field blank
- There are extra spaces (like “ B2B” instead of “B2B”)
- The values use different capitalization (like “Corporate” vs “corporate”)

If needed, you can export the list, clean it up in Excel or Google Sheets, and re-import it.

**4. Free Plan Limits**  
The free plan only shows up to 1,000 contacts at a time, so if you’re at or near that limit, it could affect what you’re seeing.

If you’ve gone through all this and it’s still not working as expected, it might be worth checking with HubSpot Support in case there’s a technical issue.

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<div class="post-metadata">

**Author:** ![JRGies](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/jrgies/32/31851_2.png) [@JRGies](https://community.hubspot.com/u/JRGies)\
**Post date:** [June 9, 2025, 10:12pm UTC](https://community.hubspot.com/t/attached-video-shows-hat-my-sorting-function-is-not-working/134137/4 "2025-06-09T22:12:08Z")

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Thank You I will try this

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**Author:** ![h-recker](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/h-recker/32/24717_2.png) [@h-recker](https://community.hubspot.com/u/h-recker)\
**Post date:** [June 13, 2025, 1:26pm UTC](https://community.hubspot.com/t/attached-video-shows-hat-my-sorting-function-is-not-working/134137/5 "2025-06-13T13:26:09Z")

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Solid suggestions above. Especially around checking the field type and cleaning up values like “ B2B” vs “B2B”.

If you’re looking for a quicker way to clean and manage this kind of data, [Coefficient](https://ecosystem.hubspot.com/marketplace/apps/coefficient), certified on the HubSpot, might be worth trying. It lets you automatically pull your HubSpot contact data into Google Sheets, where you can sort, filter, and clean everything with more control.

What’s nice is it also has an AI Assistant built into the sheet — so you can ask it things like “group contacts by Type” or “find formatting inconsistencies,” and it’ll help prep the data for you.

Once everything looks good, you can use Coefficient to push the cleaned-up contact properties back into HubSpot, no manual CSV uploads needed. It’s a solid workaround if you’re hitting limitations in the free version and want to avoid doing this all by hand.
