Associating contact and company with ticket

Developer Support APIs & Integrations
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1

I’ve been able to create a ticket, contact, and company through the API’s, but I’m struggling with getting the contact and company to be associated with a ticket.

I’m currently looking at the CRM API

I created a call

https://api.hubapi.com/crm/v3/associations/contact/ticket/batch/archive?hapikey=<apikey>

{
 "inputs": [
 {
 "from": {
 "id": "<contactid>"
 },
 "to": {
 "id": "<ticketid>"
 },
 "type": "contact_to_ticket"
 }
 ]
}

I get a blank 240 response back when I do this, which appears to be the correct response, however when I go look at that ticket the contact information is empty.

Where am I going wrong with this?

Also for company, would it be

company_to_ticket

?

Thanks

2

Hey @DerekHub,

When looking to create an association between contact and ticket, you should use this endpoint request url:

POST crm/v3/associations/contact/ticket/batch/create

The endpoint that you’re currently using is to archive a batch of associations.