# Associate Ticket with Multiple Companies

**URL:** <https://community.hubspot.com/t/associate-ticket-with-multiple-companies/14988>\
**Category:** HubSpot Ideas\
**Tags:** help-desk\
**Created:** [June 26, 2019, 3:18pm UTC](https://community.hubspot.com/t/associate-ticket-with-multiple-companies/14988 "2019-06-26T15:18:22Z")\
**Posts on this page:** 11\
**Page:** 1

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**Author:** ![mjanofsky](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/mjanofsky/32/95715_2.png) [@mjanofsky](https://community.hubspot.com/u/mjanofsky)\
**Post date:** [June 26, 2019, 3:18pm UTC](https://community.hubspot.com/t/associate-ticket-with-multiple-companies/14988/1 "2019-06-26T15:18:22Z")

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Hello!

I’d like to have the ability to associate a ticket with multiple companies in Hubspot. Occasionally, tickets that we work on will impact a few different clients and it would be nice to designate this more generally, as opposed to a specific contact for each.

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**Author:** ![Rgaudin](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/rgaudin/32/7115_2.png) [@Rgaudin](https://community.hubspot.com/u/Rgaudin)\
**Post date:** [July 29, 2019, 8:16am UTC](https://community.hubspot.com/t/associate-ticket-with-multiple-companies/14988/2 "2019-07-29T08:16:16Z")

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I would also add that it would be great to have the possibility to bulk update the association that exist between Tickets and companies. If it would be possible to do so also for the emails/tasks and notes from one company to another that would be fantastic !

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**Author:** ![adamhoyt](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/adamhoyt/32/73373_2.png) [@adamhoyt](https://community.hubspot.com/u/adamhoyt)\
**Post date:** [June 16, 2020, 8:27pm UTC](https://community.hubspot.com/t/associate-ticket-with-multiple-companies/14988/3 "2020-06-16T20:27:21Z")

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Have you seen any updates or additional workarounds for this? It seems like the ability to link a supplier (Company) or Vendor (Company) with a ticket is a really common need. How are others solving this?

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**Author:** ![mjanofsky](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/mjanofsky/32/95715_2.png) [@mjanofsky](https://community.hubspot.com/u/mjanofsky)\
**Post date:** [June 17, 2020, 2:12pm UTC](https://community.hubspot.com/t/associate-ticket-with-multiple-companies/14988/4 "2020-06-17T14:12:00Z")

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@adamhoyt Our workaround has been to associate a single contact from each company to the ticket. This works well enough for now.

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**Author:** ![adamhoyt](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/adamhoyt/32/73373_2.png) [@adamhoyt](https://community.hubspot.com/u/adamhoyt)\
**Post date:** [June 17, 2020, 2:45pm UTC](https://community.hubspot.com/t/associate-ticket-with-multiple-companies/14988/5 "2020-06-17T14:45:28Z")

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Thanks, yes, I’m doing that for now. Gets me halfway there, I guess. Still, would be super-helpful to get to see a report, e.g. on which Companies are being associated with Tickets most often.

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**Author:** ![mjanofsky](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/mjanofsky/32/95715_2.png) [@mjanofsky](https://community.hubspot.com/u/mjanofsky)\
**Post date:** [June 17, 2020, 3:09pm UTC](https://community.hubspot.com/t/associate-ticket-with-multiple-companies/14988/6 "2020-06-17T15:09:38Z")

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Totally agree - I’m only able to capture the first company in reporting. Most of our tickets only have one company, but those that have multiple are usually a bigger impact and would be helpful to have.

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**Author:** ![adamhoyt](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/adamhoyt/32/73373_2.png) [@adamhoyt](https://community.hubspot.com/u/adamhoyt)\
**Post date:** [June 17, 2020, 3:20pm UTC](https://community.hubspot.com/t/associate-ticket-with-multiple-companies/14988/7 "2020-06-17T15:20:00Z")

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BTW, I just got an email from the people at Huble (who make a customer self-service portal for HS tickets). They have only offered expensive professional/enterprise levels. They liked my idea of a “starter” package to match people on HS Starter hubs, at $50/mo. I’ll be beta-testing it next week, you might want to check it out too.

> **[Huble | HubSpot Elite Agency Partner](https://huble.com/)**
>
> Huble is the highest-rated HubSpot Agency Partner, empowering businesses to rewrite the rules of their markets with HubSpot.

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**Author:** ![carmenm](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/carmenm/32/99678_2.png) [@carmenm](https://community.hubspot.com/u/carmenm)\
**Post date:** [November 23, 2020, 11:36pm UTC](https://community.hubspot.com/t/associate-ticket-with-multiple-companies/14988/8 "2020-11-23T23:36:03Z")

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I agree - we also require the ability to associate more than one company to a ticket.

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**Author:** ![awenner](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/awenner/32/58551_2.png) [@awenner](https://community.hubspot.com/u/awenner)\
**Post date:** [January 26, 2021, 2:14pm UTC](https://community.hubspot.com/t/associate-ticket-with-multiple-companies/14988/9 "2021-01-26T14:14:56Z")

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Yes, very important from a customer success perspective. If this were available, then Hubspot would be at basic feature compatibility with dedicated customer feedback tools like [Herald](https://www.heraldhq.com/) . We’re really trying to centralize our toolset, so this is a big feature for us.

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**Author:** ![SConnole](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/sconnole/32/84489_2.png) [@SConnole](https://community.hubspot.com/u/SConnole)\
**Post date:** [September 9, 2021, 12:46pm UTC](https://community.hubspot.com/t/associate-ticket-with-multiple-companies/14988/10 "2021-09-09T12:46:01Z")

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Really looking forward to this update and hope Hubspot looks at developing this soon. Custom reporting needs to have this function to be accurate when looking at data for tickets associated with multiple contacts across different companies.

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**Author:** ![jeffvincent](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/jeffvincent/32/82448_2.png) [@jeffvincent](https://community.hubspot.com/u/jeffvincent)\
**Post date:** [October 4, 2021, 7:14pm UTC](https://community.hubspot.com/t/associate-ticket-with-multiple-companies/14988/11 "2021-10-04T19:14:43Z")

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Hi all, support for multiple companies on a ticket is now available in **public beta**. [See all the details here](https://community.hubspot.com/t5/HubSpot-Community-Blog/HubSpot-Associations-New-and-Improved/ba-p/498908), including how to opt your portal in for the beta.

Looking forward to your feedback.

jeff
