# Associate ticket directly from Conversations

**URL:** <https://community.hubspot.com/t/associate-ticket-directly-from-conversations/28542>\
**Category:** HubSpot Ideas\
**Tags:** conversations-inbox\
**Created:** [November 30, 2020, 10:53am UTC](https://community.hubspot.com/t/associate-ticket-directly-from-conversations/28542 "2020-11-30T10:53:42Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![hannebjorn](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/hannebjorn/32/87988_2.png) [@hannebjorn](https://community.hubspot.com/u/hannebjorn)\
**Post date:** [November 30, 2020, 10:53am UTC](https://community.hubspot.com/t/associate-ticket-directly-from-conversations/28542/1 "2020-11-30T10:53:42Z")

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It would be great to be able to associate an email with a ticket in the Conversations Inbox, so you dont have to open the contact card - and first then associate email with ticket.

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**Author:** ![nikmnz](https://avatars.discourse-cdn.com/v4/letter/n/65b543/32.png) [@nikmnz](https://community.hubspot.com/u/nikmnz)\
**Post date:** [January 8, 2022, 1:02pm UTC](https://community.hubspot.com/t/associate-ticket-directly-from-conversations/28542/2 "2022-01-08T13:02:38Z")

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This seems a duplicate of this: [HubSpot Community - Associate New Conversation to Existing Ticket within the Inbox - HubSpot Community](https://community.hubspot.com/t5/HubSpot-Ideas/Associate-New-Conversation-to-Existing-Ticket-within-the-Inbox/idi-p/407723)