We still need this!
We switched to Hubspot for our Customer service & while it save a lot of time in many ways, our CS agents have to do a lot of hopping around between conversations, tickets, and contact records, which becomes quite inconveneint!
We still need this!
We switched to Hubspot for our Customer service & while it save a lot of time in many ways, our CS agents have to do a lot of hopping around between conversations, tickets, and contact records, which becomes quite inconveneint!