# Assigning a Primary Contact

**URL:** <https://community.hubspot.com/t/assigning-a-primary-contact/117909>\
**Category:** Tickets & Conversations\
**Tags:** professional\
**Created:** [October 8, 2024, 4:18pm UTC](https://community.hubspot.com/t/assigning-a-primary-contact/117909 "2024-10-08T16:18:47Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![KariAlder](https://avatars.discourse-cdn.com/v4/letter/k/91b2a8/32.png) [@KariAlder](https://community.hubspot.com/u/KariAlder)\
**Post date:** [October 8, 2024, 4:18pm UTC](https://community.hubspot.com/t/assigning-a-primary-contact/117909/1 "2024-10-08T16:18:47Z")

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I could have sworn it used to be possible to assign a contact as the Primary on a Ticket, but I either imagined it or it is no longer possible. Is there a way to denote a contact as the Primary when a Ticket has several? I’ve been playing with the Object Associations, but there doesn’t seem to be an option to mimic the Company Associations (with the ‘primary’ denotation).

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**Author:** ![karstenkoehler](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/karstenkoehler/32/68554_2.png) [@karstenkoehler](https://community.hubspot.com/u/karstenkoehler)\
**Post date:** [October 8, 2024, 4:26pm UTC](https://community.hubspot.com/t/assigning-a-primary-contact/117909/2 "2024-10-08T16:26:50Z")

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Hi @KariAlder,

Correct, this is generally possible through association labels: [Create and use association labels](https://knowledge.hubspot.com/object-settings/create-and-use-association-labels)

This is a Professional / Enterprise feature so you might theoretically have lost this option due to a downgrade. If you see the settings, you can set up a label according to your requirements.

Best regards!