This seems like it should be a basic feature, especially since the original suggestion is now FIVE years old.
While there are many workarounds shown that use filtering, the biggest issue we’re encountering is that filtering is absolutely useless if you’re trying to log an email using an integrated tool. We use Hubspot for tickets and deals more than anything else. It’s not unusual to have a history of a few dozen of either with a specific client. But when I go to send an email, I’m presented with a list of deals/tickets that have been closed for months. Ideally, being able to archive these would also keep them from being a logging option.
When is this basic feature going to be added?