# Apply code formatting to notes and emails

**URL:** <https://community.hubspot.com/t/apply-code-formatting-to-notes-and-emails/46168>\
**Category:** Tickets & Conversations\
**Tags:** enterprise\
**Created:** [October 29, 2021, 11:19am UTC](https://community.hubspot.com/t/apply-code-formatting-to-notes-and-emails/46168 "2021-10-29T11:19:26Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![marcodirk](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/marcodirk/32/104913_2.png) [@marcodirk](https://community.hubspot.com/u/marcodirk)\
**Post date:** [October 29, 2021, 11:19am UTC](https://community.hubspot.com/t/apply-code-formatting-to-notes-and-emails/46168/1 "2021-10-29T11:19:26Z")

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I work for a software company so I occasionally need to share snippets of code with colleagues and clients. I would like to be able to insert code samples to notes and conversations/emails. Very much like I’m easily able to insert code in this forum 😅

 ![Screen Shot 2021-10-29 at 13.17.15.png](https://d2qpr2jzcazej7.cloudfront.net/original/3X/9/6/9692cfd263024f1e5063030789aa8943824acad4.png)

To my knowledge this is not yet possible (or is it)?

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**Author:** ![Josh](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/josh/32/17115_2.png) [@Josh](https://community.hubspot.com/u/Josh)\
**Post date:** [October 29, 2021, 12:43pm UTC](https://community.hubspot.com/t/apply-code-formatting-to-notes-and-emails/46168/2 "2021-10-29T12:43:17Z")

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Hi @marcodirk,

I do not believe this is possible at this time, but I love the idea. I’d recommend adding this to the [ideas forum](https://community.hubspot.com/t5/HubSpot-Ideas/idb-p/HubSpot_Ideas). I wasn’t able to find anything specific to this already posted.

Josh

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**Author:** ![perspicacity](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/perspicacity/32/57331_2.png) [@perspicacity](https://community.hubspot.com/u/perspicacity)\
**Post date:** [December 5, 2022, 9:50pm UTC](https://community.hubspot.com/t/apply-code-formatting-to-notes-and-emails/46168/3 "2022-12-05T21:50:32Z")

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We would love to use this in a customer support setting. Use case is a SaaS company emailing SQL instructions to a customer.

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**Author:** ![jnovacek](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/jnovacek/32/84083_2.png) [@jnovacek](https://community.hubspot.com/u/jnovacek)\
**Post date:** [November 6, 2023, 9:45am UTC](https://community.hubspot.com/t/apply-code-formatting-to-notes-and-emails/46168/4 "2023-11-06T09:45:27Z")

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Hi, any updates to this? We need this feature to be able to replace our current ticketing system with HubSpot Service Hub. Thanks for any info!

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**Author:** ![probabl](https://avatars.discourse-cdn.com/v4/letter/p/a6a055/32.png) [@probabl](https://community.hubspot.com/u/probabl)\
**Post date:** [April 3, 2025, 2:23pm UTC](https://community.hubspot.com/t/apply-code-formatting-to-notes-and-emails/46168/5 "2025-04-03T14:23:46Z")

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Hi jnovacek,  
we are also trying to implement HS Service Hub as a ticket system and rely heavily on exchanging code snippets. by any chance, did you find any solution that allows you to have code markdown in hubspot helpdesk?  
What service do you use today? Thanks a ton !

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<div class="post-metadata">

**Author:** ![jnovacek](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/jnovacek/32/84083_2.png) [@jnovacek](https://community.hubspot.com/u/jnovacek)\
**Post date:** [April 3, 2025, 2:28pm UTC](https://community.hubspot.com/t/apply-code-formatting-to-notes-and-emails/46168/6 "2025-04-03T14:28:02Z")

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We still use Freshdesk. It’s a pity HubSpot doesn’t allow you to do that. Funnily enough, in this forum, I can add

`code block`

This is exactly what we’d need to consider migrating our support desk to HubSpot.