# App Migration Issue

**URL:** <https://community.hubspot.com/t/app-migration-issue/161203>\
**Category:** Develop, Build & Integrate\
**Tags:** developer-tools\
**Created:** [October 7, 2026, 2:00pm UTC](https://community.hubspot.com/t/app-migration-issue/161203 "2026-10-07T14:00:03Z")\
**Posts on this page:** 3\
**Page:** 1

<div class="post-metadata">

**Author:** ![PKolesar](https://avatars.discourse-cdn.com/v4/letter/p/7cd45c/32.png) [@PKolesar](https://community.hubspot.com/u/PKolesar)\
**Post date:** [October 7, 2026, 2:00pm UTC](https://community.hubspot.com/t/app-migration-issue/161203/1 "2026-10-07T14:00:03Z")

</div>

I am trying to migrate a legacy app however when I go through the command line to do this the app does not appear. Using the migrate debug call I am able to see the reason it does not show up:  
{  
appId: 2238722,  
appName: ‘UVERCE-QuoteIQ’,  
projectName: null,  
migrationComponents: [  
{  
id: ‘890724’,  
componentType: ‘LEGACY\_CRM\_CARD’,  
isSupported: false  
},  
{  
id: ‘2238722’,  
componentType: ‘APPLICATION’,  
isSupported: true  
}  
],  
unmigratableReason: ‘UNLISTED\_APP\_OVER\_PRIVATE\_INSTALL\_LIMIT’,  
isMigratable: false  
},

As far as I can tell I am under 10 installs with this app. Can you either let me migrate it or help me determine where all the install are?

---

<div class="post-metadata">

**Author:** ![stassey](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/stassey/32/36_2.png) [@stassey](https://community.hubspot.com/u/stassey)\
**Post date:** [October 7, 2026, 9:02pm UTC](https://community.hubspot.com/t/app-migration-issue/161203/2 "2026-10-07T21:02:19Z")

</div>

Hey @PKolesar,

Welcome back!

For the `UNLISTED_APP_OVER_PRIVATE_INSTALL_LIMIT` I might suggest looking into this guide here: [migration path guide](https://developers.hubspot.com/docs/apps/developer-platform/build-apps/migrate-an-app/overview) as a reference.

I believe that the `LEGACY_CRM_CARD` entry is a separate item to look into. The [legacy CRM card migration guide](https://developers.hubspot.com/docs/apps/developer-platform/build-apps/migrate-an-app/migrate-legacy-crm-cards-to-app-cards) may help clarify why the app is still being reported as unsupported even if the install count turns out to be lower than expected.

Tagging in a few folks who may be able to further assist here!

Hey @MichaelMa, @evaldas, @Alex_Boissonneault – do you have any additional insight on this you’re able to share?

Thanks!!

Sam, Community Manager

---

<div class="post-metadata">

**Author:** ![evaldas](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/evaldas/32/69160_2.png) [@evaldas](https://community.hubspot.com/u/evaldas)\
**Post date:** [October 7, 2026, 10:20pm UTC](https://community.hubspot.com/t/app-migration-issue/161203/3 "2026-10-07T22:20:06Z")

</div>

Hi @PKolesar ,

It does not look like there is a way to see your installs in a central place and another user was able to resolve the `UNLISTED_APP_OVER_PRIVATE_INSTALL_LIMIT` error by submitting a ticket from their portal.

> [@Blocked legacy app migration - UNLISTED\_APP\_OVER\_PRIVATE\_INSTALL\_LIMIT](https://community.hubspot.com/t/blocked-legacy-app-migration-unlisted-app-over-private-install-limit/154069/7):
>
> @son.nguyen.developer Hi, I was able to resolve the issue by opening a support ticket, they were able to bulk uninstall the app for all connected portals.

Also, you may already know or seen it in the [legacy CRM card migration article](https://developers.hubspot.com/docs/apps/developer-platform/build-apps/migrate-an-app/migrate-legacy-crm-cards-to-app-cards) that @stassey shared, but the migration needs to happen before October 31, 2026 as that is when legacy CRM cards get sunset. After December 1, 2026, the migration will no longer be supported either.